Bachaa Party Jobs Customer Services Officer
Bachaa Party Jobs Customer Services Officer:
ORGANIZATION: Bachaa Party
POSITION: CUSTOMER SERVICES OFFICER
RESPONSIBILITIES
- ENSURE GREAT CUSTOMER RETENTION BY PROVIDING EXCELLENT & PROFESSIONAL SERVICES. RESOLVE CUSTOMER COMPLAINTS VIA PHONE, EMAIL, OR SOCIAL MEDIA.
- EFFECTIVELY HANDLE CUSTOMER GRIEVANCES & RESPOND ON TIME.
- PREPARE PRODUCT & SERVICE REPORTS BY COLLECTING & ANALYZING CUSTOMER INFORMATION.
- MANAGE LARGE AMOUNT OF CALLS & EMAILS.
- ASSIST WITH PLACEMENT OF ORDERS, REFUNDS, OR EXCHANGES.
REQUIREMENTS
- MINIMUM INTERMEDIATE.
- 1- 2 YEARS OF PROVEN CUSTOMER SUPPORT EXPERIENCE. (ECORMERCE OR CALL CENTER EXPERIENCE PREFERABLE)
- STRONG INTERPERSONAL, COMMUNICATION, & NEGOTIATION SKILLS.
- STRONG PHONE, EMAIL, WNATSAPP, SOCIAL MEDIA HANDLING SKILLS.))
- ABILITY TO MULTI-TASK, PRIORITIZE AND MANAGE TIME EFFECTIVELY.
LOCATION: HEAD OFFICE KARACHI
SEND YOUR CV at Careers@bachaaparty.com with position applied mentioned in The subject line.
Bachaa Party Jobs Customer Services Officer
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