Citi Bank Jobs TTS Client Operations Head

Citi Bank Jobs TTS Client Operations Head

Position: TTS Client Operations Head
Location: Karachi, Pakistan

The position covers TTS Client Operations and will be responsible for leading & managing approx. 76 Staff.

The holder of this job will be a member of the MEA TTS CO Leadership Team, the Pakistan Franchise Management team and will interact with various business seniors at country, cluster and regional level.

Qualifications:

• Minimum of a Bachelor’s degree
• 12-15 years banking experience
• A Minimum of 8/10 years in O&T / Operations & Service

Knowledge/Experience:

• In-depth knowledge of operations policies, procedures and local regulatory requirements related to TTS CO.
• Experience in Country TTS CO function roles or in a similar scale role.
• Superior skills to continually measure, enhance and optimize operations related functions
• Ability to fully comprehend and impact the ‘full picture’ along with other key players in other functional areas and Country Franchise
• Very good knowledge of core Citi Systems
• Excellent knowledge of internal Compliance requirements and MCA/GRC process
• Experience in budget management
• Knowledge of Continuity of Business process

Skills:

• Excellent people management and leadership skills to manage diverse teams
• Negotiation and strong influencing
• Excellent interpersonal and communication skills
• Analytic thinking and problem solving
• Coaching and training
• Teamwork and ability to motivate
• Strong Risk & Control awareness and knowledge of control practices
• Fluency in English

Competencies:

• Organisational & team building skills
• Managing large organisations
• Planned & result oriented approach
• Resilience & Self-motivation
• Organizational Savvy
• Flexibility to react to changing priorities Apply

Citi Bank Jobs TTS Client Operations Head