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Citi Bank Jobs TTS Client Operations Head



Citi Bank Jobs TTS Client Operations Head

Position: TTS Client Operations Head
Location: Karachi, Pakistan

The position covers TTS Client Operations and will be responsible for leading & managing approx. 76 Staff.

The holder of this job will be a member of the MEA TTS CO Leadership Team, the Pakistan Franchise Management team and will interact with various business seniors at country, cluster and regional level.





Qualifications:

  • Minimum of a Bachelorโ€™s degree
  • 12-15 years banking experience
  • A Minimum of 8/10 years in O&T / Operations & Service

Knowledge/Experience:

  • In-depth knowledge of operations policies, procedures and local regulatory requirements related to TTS CO.
  • Experience in Country TTS CO function roles or in a similar scale role.
  • Superior skills to continually measure, enhance and optimize operations related functions
  • Ability to fully comprehend and impact the โ€˜full pictureโ€™ along with other key players in other functional areas and Country Franchise
  • Very good knowledge of core Citi Systems
  • Excellent knowledge of internal Compliance requirements and MCA/GRC process
  • Experience in budget management
  • Knowledge of Continuity of Business process

Skills:

  • Excellent people management and leadership skills to manage diverse teams
  • Negotiation and strong influencing
  • Excellent interpersonal and communication skills
  • Analytic thinking and problem solving
  • Coaching and training
  • Teamwork and ability to motivate
  • Strong Risk & Control awareness and knowledge of control practices
  • Fluency in English

Competencies:

  • Organisational & team building skills
  • Managing large organisations
  • Planned & result oriented approach
  • Resilience & Self-motivation
  • Organizational Savvy
  • Flexibility to react to changing priorities Apply

Citi Bank Jobs TTS Client Operations Head

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