DHL Global Forwarding Jobs IWS Operations Manager
DHL Global Forwarding Jobs IWS Operations Manager:
DHL Global Forwarding is currently looking to “IWS Operations Manager” for Integrated Warehouse Services Department – Karachi based.
Position: IWS Operations Manager
Location: Karachi, Sindh, Pakistan
Overview: Delivering logistics services as well as to ensure the service performance targets of DHL customers are successfully achieved. Deliver supply chain warehousing solutions to IWS customers.
Responsibilities:
- Frequently review, align and keep Director updated information on operational issues and performances indices such as customer profile, Space Management, Resources management, Operating procedures and P&L status.
- Participates in development of company’s long-term plans and making accurate decisions with recommendations resulting in the achievement of business objectives.
- Achievement of Warehouse Operations across country wide and Customers KPIs.
- Ensure implementation of company policies and regulations.
- Review and work with Immediate Superior & lead Subordinates to drive business unit’s quality, cost effectiveness and other valued added activities to business development program.
- Reviews quarterly operational performance with assigned customers account.
- Provide solution to drive for operational excellence.
- Build and maintain strong customer relationship.
- Liaise with the Business Development team to work on existing business development and growth.
- Work closely with Human Resource, IT, Finance, Safety, Security, Quality & Regional Legal department pertaining to non-operational issue, value added initiative, objectives and other improvement program.
- Ensure company goals & objectives are clearly communicated to the ground staff and meet consistently.
- Conduct in house training to ensure all staffs are cross trained and review the latest development of quality expectation towards effective operation.
- Manage the effective implementation and use of the appropriate technology in all sections of the service chain, to enhance service and improve productivity.
Skills, Qualifications & Experience:
- Minimum 6-8 years of relevant working experience in integrated warehouse solution at a multinational or renowned local logistics company.
- Master’s degree is preferred in related field.
- Thorough knowledge of logistics & freight forwarding business and understanding of Product offering & compliant with industry norms.
- Sound knowledge of integrated warehouse system practices and buying procedures.
- Must have good management, interpersonal and communication skills.
- Strong command over Microsoft Office and other related software.
DHL Global Forwarding Jobs IWS Operations Manager
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