Edenrobe Pakistan Jobs Social Media Moderator
Edenrobe Pakistan Jobs Social Media Moderator: We are looking for a Social Media Moderator
Salary Range: 30-40k
Education: O and A Levels
Job Description:
- Generate customized responses to queries received on all social media platforms, in order to provide excellent customer experience
- Actively engage/converse with existing or new potential customers
- Keep abreast with the latest information with respect to the products, policies and procedures for effective customer handling
- Coordinate with external teams to resolves customer queries/complaints timely
- Monitor and select relevant or trending conversations online
Skills:
- Excellent communication skills; fluent in written and spoken English language
- Strong skills of Repute Management over Social Media platforms
- Ability to provide outstanding customer service to external and internal customers on a consistent basis
- Ability to take control of and resolve customer issues
- Ability to adapt quickly to changing customer expectations and needs; ability to be a self-starter who is comfortable taking the initiative and possesses strong decision-making abilities
- Able to work under tight deadlines and pressure situations
Position is based in Karachi. Apply at hr@edenrobe.com mentioning the position “Social Media Moderator”.
Edenrobe Pakistan Jobs Social Media Moderator
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