Emirates Jobs November 2024

Emirates Jobs November 2024

Organization: Emirates

Position: Lead Aircraft Mechanic

Job Purpose: The Lead Aircraft is responsible for carrying out maintenance tasks on Emirates and third party aircraft components in accordance with laid down procedures and regulations. The Lead Aircraft Mechanic will work as part of a team under the direction and guidance of the assigned Licensed Engineer within the trade disciplines for which they have been trained.

Job Outline:

• To carry out routine servicing tasks as required in accordance with component maintenance manual procedures, observing all safety procedures and manufacturers/company regulations.
• To complete any component replacement and other maintenance activities as directed by immediate supervisor. This will include the ability to obtain and understand Aircraft Maintenance Manual (AMM), Illustrated Parts catalogue (IPC) or other approved documentation required to carry out this task.
• To effectively use any specialised tooling or test equipment that may be required as part of the checking, testing, replacement or servicing of a system or component. The ability to understand the need for such equipment as referenced in the component manufacturer?s manuals is essential.
• A complete knowledge of the airport authority?s regulations regarding Airside Driving and aircraft movements may be a requirement depending on the work discipline. This will include the safe movement around aircraft on the ramp/in base including an understanding of all signs and road markings of working in such an environment if required in this area of operation.
• The ability to communicate at various levels and to liaise with other areas over technical issues in order that all relevant parties are aware of the aircrafts serviceability status.
• An understanding of the company documentation is essential where it is required that mechanics sign for tasks action on routine documentation.
• To ensure the maintenance of tools, equipment and systems (including ultramain) in the relevant work place.
• Maintain and ensure the safety of self and others by taking safety precautions at all times, continuously monitoring the working area and taking corrective action to keep it clean and obstruction free to avoid any accidents.

Qualifications & Experience

Engineering/Other : 3+ Years

National / Higher National Diploma (12+2 or equivalent) or Apprenticeship in Mechanical, Electronic, Avionics or Aeronautical Engineering or equivalent training with a reputable airline or an approved maintenance organisation.

Experience carrying out maintenance on aircraft in an engineering environment. 

Knowledge/skills: An in depth knowledge of maintenance safety, human factors and general engineering practices is an essential requirement.

Must be able to hold a valid Airport Driving Permit as required.

Safety Sensitive role- Yes

Details of Safety Sensitive role ENA 

Working at height Yes

Exposure to hazardous energy systems Yes

Heavy lifting Yes

Working in areas with motorised mobile equipment Yes

Work in confined spaces Yes

Contact with contaminations materials (Humans/Animals/Chemicals) Yes

Contact with dangerous good Yes

Work in an extremely noisy environment Yes

Work in heat Yes

Working with pressurised substances Yes

Exposure to fixed protruding sharp objects Yes

Exposure to contact with moving/falling objects Yes

Airport driving permit Yes Other ( please specify) 

The candidate must have a right to work and live in Pakistan.

Closing date: 11 Nov 2024

Location: Islamabad Apply

Position: Senior Sales Support Assistant

JOB PURPOSE: Provide comprehensive best-in-class sales support across all channels and segments to Emirates’ trade partners in order to maximize revenue and achieve commercial targets. Support the sales teams and external customers ensuring that all requests are actioned promptly.

JOB ACCOUNTABILITIES:

General

• Assist to create and maintain customer records, requests and client complaints. Co-ordinate and support the sales team in the selling and marketing of all products through efficient handling of direct mail and tele-sales.
• Compile regular and ad-hoc reports ensuring these are completed accurately and within the stipulated timeframes
• Maintain an effective and efficient records system of all documentation for the sales team. Records should be maintained accurately and should be easily retrievable in order to avoid loss or delays.
• Respond to general queries from external customers and escalate issue to the sales team or Sales Manager as appropriate.
• Liase with other departments in terms of getting any required information for accurate and prompt actioning of transactional sales activities thereby reducing the time lag and increasing customer satisfaction.
• Ensure customer satisfaction by solving any problems faced and handling all complaints promptly.
• Support the Sales Manager with Ad-hoc projects as needed

Agency Support

• Troubleshoot trade partner inquiries, resolve problems, answer contractual queries in order to maximize sales opportunities
• Ensure timely and accurate distribution of fare rules and contracts for all sales channels and accounts. Maintain an understanding for all relevant commercial products outstanding in the marketplace.
• Provide written communication for general commercial correspondence, redirect correspondence to relevant departments and or sales colleagues where appropriate. Prepare and circulate ad hoc commercial and sales advisory notices.
• Obtain approval, keep records and provide stats for ad hoc fare amendments, ad hoc conditions of travel amendments, and other commercial activities(e.g. excess baggage, ticket/fare validity, change of class, switch on sales, skywards status matches, agent AD tickets, special agent fares, chauffeur drive, STPC bookings, expired fare waivers, Marhaba lounge passes, etc.)
• Create reservations, arrange ticketing and fare collection as directed, resolve booking problems.
• Regularly maintain and update salesforce.com. Produce when required commercial reports using Emirates Group’s systems.
• Administer the preparations and organization of Client/Agency familiarization events, co-ordinate with other sponsoring organizations, create reservations and ensure all documentation is available to ensure the event is successful and generates incremental revenue

Groups Support

• Handle all nation-wide business inquiries appropriate for market areas, and respond with quotations and reservations in a timely manner to ensure maximisation of sales.
• Work closely with the sales team in order to actively solicit group business in order to increase this revenue stream both from ad-hoc group requests and group series.
• Build group requests through the GYM Application, create the group contracts and monitor the group movements throughout their whole life-cycle. This includes the modification of group blocks based on required capacity, checking for deposit and cancellation deadlines and ensure full application of all the procedures and guidelines.
• Book special services such as STPC, seat allocations, special service requests meals, group check-in and any other special services that might be applicable.
• Maintain accurate filing system for all groups and ensure that each block is traced and monitored regularly.
• Remain informed of all airline rules and regulations and current affairs. Communicate information to clients accurately and appropriately
• Maintain records of all groups before and after departure, and follow up on any group inquiries until travel is completed. Create and Track Monthly reporting related to the group sales activities and provide periodical reports to the commercial management.
• Co-ordinate with internal departments, i.e. Airports, Reservations Services, EGTIF, Accounting and Revenue Optimisation when needed and build very strong relationships with the local sales teams and Revenue Optimisation department in Dubai.

Qualifications & Experience

Qualifications: 12 yrs schooling or equivalent

Experience: 3+ yrs Airlines Sales Experience

Knowledge/skills:

• Strong Customer Service Skills
• Fares and Ticketing / Reservation skills
• Skilled user of MS Office packages & GDS System
• Superior communication skills – written & spoken – English
• Ability to work under stress, while at the same time exhibiting a high degree of productivity
• Ability to work independently. 

The candidate should have a right to live and work in Pakistan.

Closing date: 11 Nov 2024

Location: Islamabad Apply

Emirates Jobs November 2024