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English Biscuits Manufacturers Pvt Ltd EBM Jobs Customer Service Lead



English Biscuits Manufacturers Pvt Ltd EBM Jobs Customer Service Lead:

Join our Logistics & Warehousing team!

Do you think you can take up the following Roles and Responsibilities?

  • Act as the front face for the Supply Chain Department in answering queries from internal and external customers within defined time frame.
  • Entreat to develop strategies and evolve departmental objectives in line with the organizationsโ€™ vision and mission i.e. OSA for modern trade.
  • Ensure to develop departmental policies and procedures in line with operational procedures.
  • Execute daily and monthly customer services activities within the defined protocol of the Supply Chain department.
  • Entreat to ensure procurement order requirements are in line with SOPs and procedures.
  • Ensure timely resolution of sales and distributors queries.
  • Pursue to generate Customer Case Fill on Time reports to evaluate orders recorded for customers.
  • Conduct the Loss Tree Analysis (LTA) to analyze major roadblocks for non-service to the customers.
  • Seek to define the Order To Deliver Cycle mechanism and customer services departmental strategies.

Apply now: Email us your resume on careers@ebm.com.pk and mention the job title in the subject line.

English Biscuits Manufacturers Pvt Ltd EBM Jobs Customer Service Lead 1
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English Biscuits Manufacturers Pvt Ltd EBM Jobs Customer Service Lead

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