Ilaan Jobs Customer Services Officer
Ilaan Jobs Customer Services Officer:
Job Responsibilities:
- Educating our clients on all Company products and services.
- Responsible of handling social media platforms chat responses and live chat handling
- Responsible for handling all incoming calls and providing excellent client service
- Work closely with other departments and representatives to build, reinforce and maintain existing business and relationships
- Ensure all information requested by the clients is forwarded on a timely basis
- Highly diligent in understanding customer requirements
- Demonstrating strong multi-tasking skills while still being accessible to our client base by performing the day-to-day operations
- Other duties as assigned
Requirements/Skills:
- Minimum 1 year of experience in same role.
- Working knowledge of MS Office
- Excellent verbal and written communication skills
- Confident personality
- an outgoing personality
Share your resume at hr@ilaan.com
Looking for the services of an energetic, enthusiast and self-motivated key player who has prior experience in E-Commerce business will be an ideal candidate.
Ilaan Jobs Customer Services Officer
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