Jobs In Pakistan

Ilaan Pakistan Jobs Customer Services Lead



Ilaan.com Jobs Customer Services Lead:

TITLE: CUSTOMER SERVICES LEAD
LOCATION: LAHORE

About Company:
The best property website to buy and sell properties. ilaan.com is Pakistanโ€™s most comprehensive property website, portal, finder focused on improving the visual property viewing experience of users to help them make better-informed decisions regarding capital investment in the real estate sector.

Job Brief:
Our company is searching for a motivated and experienced resource to lead our customer service department. Your goal will be to provide outstanding customer service to our clients by developing effective customer service procedures, implementing customer loyalty programs, and setting customer satisfaction goals.
Customer Service Manager Responsibilities:



  • Supervising day-to-day operations in the customer service department.
  • Responding to customer service issues in a timely manner.
  • Creating effective customer service procedures, policies, and standards.
  • Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis.
  • Implementing an effective customer loyalty program.
  • Maintaining accurate records and documenting all customer service activities and discussions.
  • Assessing service statistics and preparing detailed reports on your findings.
  • Hiring and training new customer service agents.
  • Managing the approved budget of the customer service department.
  • Staying informed on the latest industry techniques and methods.


Requirements:

  • Bachelorโ€™s degree in business administration or relevant field.
  • A minimum of 3-4 years of proven experience in a customer service position (preferably Female)
  • Proficiency in Microsoft Office and customer service software.
  • Outstanding written and verbal communication skills.
  • Good understanding of management practices and techniques.
  • Excellent leadership and interpersonal skills.

Share your resume at hr@ilaan.com

Ilaan.com Jobs Customer Services Lead 1
Press the Image to View Large & Clear Image

Ilaan Pakistan Jobs Customer Services Lead

Register & Apply Online



Instagram Follow Facebook Like PageLinkedIn Follow


Jobs By Cities


Jobs By Field


Jobs By Organization


Recent Jobs

Pakistan Civil Aviation Authority PCAA Jobs November 2024
Sialkot Waste Management Co SWMC Jobs November 2024
Pakistan Single Window PSW Jobs November 2024
Exide Pakistan Limited Jobs November 2024
McDonalds Pakistan Jobs November 2024
Ministry of National Health Services Regulations & Coordination Jobs November 2024
Ministry of Law & Justice Internship November 2024
Haier Pakistan Jobs November 2024
Soneri Bank Jobs Branch Manager
Al Meezan Investment Management Ltd Jobs Officer Operations
Bachaa Party Jobs November 2024
Excel Labs Jobs November 2024
Samad Apparel Pvt Ltd Jobs November 2024
Hyundai Nishat Motor Company Limited Jobs Executive / MTO Paint Shop Production
Pak Qatar Family Takaful Company Jobs Medical Services Officer
M&P Express Logistics Pvt Ltd Jobs Assistant Manager Consumer
Bikiya Industries Jobs Sales Coordinator
K&N's Pakistan Jobs Lab Officer
Taj Corporation Jobs Site Engineer
Artistic Milliners Pvt Ltd Jobs MTO Industrial Engineering / Textile Management
Hoechst Pakistan Ltd Jobs Head of Quality Operations
NayaPay Jobs Application Operations Engineer
LAMA Retail Jobs Assistant Manager Replenishment
Combined Fabrics Limited Jobs Executive / Incharge (Compliance)
Sana Safinaz Jobs AM Visual Merchandiser
Master Changan Motors Management Trainee Batch 2024-25
UNICEF Jobs November 2024
Pak Elektron Limited PEL Jobs November 2024
Islamabad Marriott Hotel Jobs November 2024
Islamabad Healthcare Regulatory Authority IHRA Jobs November 2024
whatsappgroup