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Ittehad Hotels Jobs Guest Relations Officer



Ittehad Hotels Jobs Guest Relations Officer: We are looking for a Guest Relations Officer at our Ittehad Hotels, Lahore.

Job Description:

  • As a Guest Relations Officer, you will serve on the Front Office Team which is the main connection between the Guest, the hotel, and the various hotel departments. A Guest Relations Officer truly influences the first impressions of our VIP Guests and, therefore, is responsible for performing the following tasks:
  • Check the guest arrival reports in advance of guest check-in & coordinate with Housekeeping on room allocations for guests
  • Welcome and fulfill the check-in process of guests, escort them to their room
  • Manage the Guest Relations Desk in the hotel lobby
  • Serve as the main point of contact for guests and ensure hotel departments are fully briefed on guest requirements
  • Maintain the inventory of Guest amenities in the room
  • Maintain current knowledge of hotel products, services, pricing and special promotional offers, etc, etc

What are we looking for?

  • Calm, efficient & organized with great attention to detail
  • Excellent personal presentation & communication skills
  • A passion for delivering exceptional levels of Guest service
  • Females are encouraged to apply

Please forward your resume at aamir.khawaja@ittehadhotels.com by October 31, 2019

Ittehad Hotels Jobs Guest Relations Officer

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