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Kapray Jobs Customer Support Executives/Agents



Kapray Jobs Customer Support Executives/Agents: Need a few Customer Support Executives/agents for two brands “Kapray” and “Zellbury” . Kindly read the requirements from below before sending your resume to mujadid.durrani@kaprayonline.com

  • Identifying and assessing customer’s needs to achieve satisfaction.
  • Manage large amount of incoming and outgoing calls.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution and keep records of customer interactions.
  • Follow communication procedures, guidelines and policies.
  • Paying attention to detail and active listening.
  • Familiarity with CRM systems and practices.
  • Excellent communication and presentation skills.
  • Ability to multi-task, prioritize, and manage time effectively.
  • Maintaining reports and customer profiles.

Kapray Jobs Customer Support Executives/Agents

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