Momentum Logistics Jobs Customer Service & Pricing Executive

Momentum Logistics Jobs Customer Service & Pricing Executive:

Organization : Momentum Logistics

WE ARE HIRING

CUSTOMER SERVICE AND PRICING EXECUTIVE

CONNECTING POSSIBILITIES

EDUCATION

• Bachelor’s/Master’s Degree in either Business, Supply Chain Management, or a related field.

EXPERIENCE

• Minimum one year of relevant experience, preferably in Freight Forwarding.

SKILLS

• Strong problem-solving skills and attention to detail.
• Proficiency in Microsoft Office Suite.
• Strong organizational skills to manage multiple tasks and deadlines efficiently.
• Expertise in resolving conflicts and handling difficult customer interactions with professionalism.

LOCATION

• 1 position in Lahore
• 1 position in Karachi

RESPONSIBILITIES

• Coordinate shipments with vendors, agents, and co-loaders seamlessly, keeping clients informed to ensure transparency and efficiency.
• Maintain an internal customer database to track common inquiries, enhancing service delivery and client satisfaction.
• Address new client inquiries proactively to build long-term relationships and ensure prompt resolutions, fostering customers’ loyalty.
• Identify and target potential clients, strategically based on the sales team objectives and market segmentation to drive business growth and revenue.
• Cultivate and maintain collaborative partnerships with the clients.
• Collect and analyze clients’ feedback on quotations to ensure they meet client needs and expectations.
• Operate independently while effectively collaborating with cross-functional teams.
• Provide operational support by coordinating with the stakeholders to secure necessary documentation, such as endorsements and delivery orders.

Interested candidates may share their resume at hr@momentum.com.pk

Last Date of Application

5th November, 2024

Momentum Logistics Jobs Customer Service & Pricing Executive