National Bank of Pakistan NBP Jobs November 2024

National Bank of Pakistan NBP Jobs November 2024

Organization: National Bank of Pakistan NBP

CAREER OPPORTUNITIES: “The Nation’s Bank,” National Bank of Pakistan aims to support the financial well-being of the Nation along with enabling sustainable growth and inclusive development through its wide local and international network of branches. Being one of the leading and largest banks of Pakistan, National Bank of Pakistan is contributing significantly towards socioeconomic growth in the country with an objective to transform the institution into a future-fit, agile, and sustainable Bank.

In line with our strategy, the Bank is looking for talented, dedicated, and experienced professional(s) for the following position in the area of Digital Banking based at Karachi.

The individuals who fulfill the below basic-eligibility criteria may apply for the following positions:

Position / Job Title: Wing Head – Data Design (VP / SVP)

Reporting to: Divisional Head – Digital Data Analytics

Educational / Professional Qualification:

• Minimum Graduation or equivalent from a local or international university/college/institute recognized by the HEC.
• Candidates having a Master’s degree in Business Administration and/or Computer Science and/or Information Technology and/or Data Science and/or relevant certification will be preferred.

Experience:

• Minimum 10 years of working experience in Digital Banking and/or Information Technology and/or E-commerce and/or Fintech and/or relevant field, including 05 years’ experience in data design in digital landscapes.
• Candidates having hands-on experience and/or a key role in digital transformation and/or digital development in finance and/or banking industry as well as in-depth knowledge of current technological advancements, data science, and experience in User Experience (UX) and/or Human-Centered Design (HCD) will be preferred.

Other Skills / Expertise / Knowledge Required:

• Demonstrated strong analytical, conceptual, and problem-solving abilities, with a proven track record of translating complex data into actionable insights.
• Strong hands-on experience in advanced analytics and data science, applying strategic decision-making principles to drive business value and optimize processes.
• Proven ability to challenge the status quo, identify improvement opportunities, and inspire team members to pursue innovative solutions that enhance data design practices.
• Excellent communication skills, capable of conveying complex ideas clearly to technical and non-technical stakeholders, fostering collaboration and alignment.
• Familiarity with data modeling tools (such as Erwin or Lucidchart, or similar) and data visualization software (like Tableau or Power BI), along with knowledge of relevant programming languages (SQL, Python) and technologies.
• Understanding of data governance frameworks, data quality management practices, and relevant regulatory requirements to ensure compliance and mitigate risks.

Outline of Main Duties / Responsibilities:

• To develop and execute a comprehensive data architecture strategy that aligns with the bank’s overall data strategy and business objectives, ensuring scalability, flexibility, and efficiency.
• To oversee the creation and maintenance of comprehensive data models that accurately reflect business requirements, ensuring data consistency, integrity, and accessibility across the organization.
• To establish and enforce data governance frameworks and standards to ensure data quality, privacy, and compliance with relevant regulations, fostering a culture of accountability in data management.
• To collaborate with data engineering teams to design and implement effective data integration solutions that consolidate data from various sources into a unified data ecosystem, enhancing data accessibility and usability.
• To drive the design and implementation of data transformation and enrichment processes to prepare data for analytics and business intelligence initiatives, ensuring timely and accurate delivery of insights.
• To work closely with analytics and reporting teams to design effective data visualization solutions that present insights in a clear and actionable manner, facilitating informed decision-making at all levels of the organization.
• To play a pivotal role in implementing data strategy initiatives, focusing on data design aspects and promoting data-driven decision-making across the bank.
• To implement robust data quality management processes and validation mechanisms to maintain high data accuracy and reliability, ensuring that stakeholders can trust the data they use.
• To ensure that data design practices comply with data governance policies, regulatory requirements, and industry best practices, mitigating risks associated with data management.
• To collaborate with business units, IT, and senior management to understand data requirements and provide innovative data design solutions that align with business needs and objectives.
• To manage relationships with data design vendors and technology partners, ensuring effective collaboration and service delivery that meets organizational needs.
• To lead and manage the data design team, providing guidance, mentoring, and professional development opportunities to enhance team performance and build a strong skillset.
• To stay informed about industry trends and emerging technologies in data design and analytics, driving innovation and best practices within the bank to maintain a competitive edge.
• To perform any other assignment as assigned by the supervisor(s).

Position / Job Title: Wing Head – Data Engineering (VP / SVP)

Reporting to: Divisional Head – Digital Data Analytics

Educational / Professional Qualification:

• Minimum Graduation Degree in Computer Science, Electrical Engineering, Software Engineering, Computer Information Systems, Engineering, Communications Technology, or equivalent from a local or international university/college/institute recognized by the HEC.
• Candidates having a Master’s Degree in Business Administration and/or Computer Science and/or Information Technology and/or Data Science and/or relevant certification will be preferred.

Experience:

• Minimum 10 years of working experience in Digital Banking and/or Information Technology and/or E-commerce and/or Fintech and/or relevant field, including 05 years’ experience in related consulting, analyst, or engineer roles alternatively experienced working with relational databases and data mining.
• Candidates having hands-on experience and/or a key role in digital transformation and/or digital development in finance and/or banking industry as well as in-depth knowledge of current technological advancements, data science, and experience will be preferred.

Other Skills / Expertise / Knowledge Required:

• Demonstrated ability to analyze complex data sets, identify patterns, and derive actionable insights to support data-driven decision-making.
• Proven track record of applying conceptual frameworks to solve technical challenges and drive the delivery of innovative data solutions.
• Proficiency in leveraging advanced analytics techniques, including machine learning and statistical modeling, to address business problems and enhance operational efficiency.
• Capacity to challenge existing processes and inspire teams to seek continuous improvement, fostering a culture of innovation within the data engineering team.
• Knowledge of data engineering tools and technologies (e.g., Apache Spark, Hadoop, AWS Services, SQL, NoSQL databases) to design and implement robust data architectures.

Outline of Main Duties / Responsibilities:

• To develop and manage data pipelines using modern ETL (Extract, Transform, Load) frameworks and tools like Apache NiFi, Talend, or Informatica to ensure high-quality data integration across various sources.
• To utilize advanced data engineering programming languages such as Python, R, Scala, and SQL, focusing on building scalable and efficient data solutions.
• To leverage big data technologies including Apache Spark, Hadoop, and Kafka for distributed data processing and real-time analytics, enhancing the bank’s data capabilities.
• To implement containerization and orchestration technologies such as Docker and Kubernetes to streamline data workflows and improve operational efficiency.
• To employ modern data visualization and BI tools or such as Tableau or Power BI or Looker to create intuitive dashboards and reports that provide actionable insights to stakeholders.
• To develop and oversee data management frameworks, integrating best practices for data security, privacy, and compliance with regulatory requirements.
• To lead the design and implementation of a robust data architecture, ensuring the establishment of a “single source of truth” for organizational data.
• To implement machine learning and artificial intelligence technologies by collaborating with data scientists to integrate predictive analytics into data pipelines.
• To drive collaboration with cross-functional teams to align data engineering efforts with business objectives, ensuring data-driven decision-making across the organization.
• To mentor and train team members on the latest data engineering practices, fostering a culture of innovation and continuous improvement.
• To establish metrics and KPIs to monitor the performance of data systems, ensuring they meet organizational needs and expectations.
• To identify, design, and implement process improvements to enhance data delivery, scalability, and efficiency of data infrastructure.
• To collaborate with security teams to enforce data protection measures, ensuring data separation and compliance across national boundaries.
• To stay current with emerging data technologies and industry trends to recommend and implement innovative solutions that enhance the bank’s data capabilities.
• To engage with stakeholders, including senior management and business units, to understand data requirements and address technical issues related to data infrastructure.
• To oversee the development of analytics tools that leverage data pipelines to provide insights into customer behavior, operational efficiency, and key business metrics.
• To perform any other assignment as assigned by the supervisor(s).

Position / Job Title: Wing Head – Data Governance (VP / SVP)

Reporting to: Divisional Head – Digital Data Analytics

Educational / Professional Qualification:

• Minimum Graduation or equivalent from a local or international university/college/institute recognized by the HEC.
• Candidates having Master’s Degree in Business Administration and/or Computer Science and/or Information Technology and/or Data Science and/or relevant certification will be preferred.

Experience:

• Minimum 10 years of relevant experience in Digital Banking, Information Technology, E-commerce, Fintech, or a related field, with at least 05 years of experience in Data Governance, Master Data Management, and implementing data governance frameworks.
• Candidates having hands-on experience and/or a key role in digital transformation and/or digital development in finance and/or banking industry as well as in-depth knowledge of current technological advancements, data science, and experience will be preferred.

Other Skills / Expertise / Knowledge Required:

• Strong analytical, conceptual, and problem-solving skills, with the ability to tackle complex challenges related to data governance, data management, and regulatory compliance.
• Hands-on experience in advanced analytics and data science, with a proven ability to apply strategic decision-making principles to derive actionable insights and drive business value.
• Ability to thrive in a fast-paced, deadline-driven environment, consistently delivering high-quality, creative, and results-oriented work in alignment with the organization’s goals.
• Capability to challenge the status quo, fostering a culture of continuous improvement and encouraging innovation across teams to enhance data governance frameworks.
• Experience with data governance tools and platforms, such as Collibra or Alation, or Informatica, and familiarity with big data technologies like Hadoop and Spark, is highly desirable.
• Excellent communication and leadership skills, with the ability to engage cross-functional teams and senior stakeholders in complex data governance projects.

Outline of Main Duties / Responsibilities

• To demonstrate strong analytical, conceptual, and problem-solving abilities by applying data science principles to solve complex business challenges and inform decision-making.
• To utilize a deep understanding of advanced analytics, machine learning, and artificial intelligence, incorporating tools.
• To thrive in a fast-paced, deadline-driven environment while consistently delivering high-quality, innovative, and impactful work aligned with international data governance standards.
• To challenge existing processes, drive continuous improvement, and inspire cross-functional teams to explore new methodologies, fostering a culture of innovation and data-centricity.
• To lead the design, implementation, and maintenance of a robust Data Governance Program, ensuring alignment with industry regulations, and other global data protection best practices.
• To develop an enterprise-wide data governance structure, including a data governance council, clearly defining roles, ownership, accountability, and decision-making authority to maintain data integrity.
• To establish a “single source of truth” system of record for critical data elements, resolving conflicting data sources through standardized definitions, taxonomies, and metadata management.
• To implement best practices using data governance tools for metadata management, data lineage, and policy enforcement across the organization.
• To facilitate bi-directional communication of strategies, priorities, and issues related to data governance, ensuring that all business units and stakeholders align with governance objectives.
• To establish and communicate clear roles, responsibilities, and ownership for data governance, ensuring that all business units understand their accountability in managing and protecting data assets.
• To partner with business units and the Chief Information Security Officer (CISO) to ensure data ownership, data quality, and robust cybersecurity protocols, particularly focusing on data privacy and protection regulations.
• To stay updated on and implement global best practices in data governance, multi-cloud management, and hybrid data environments, ensuring compliance with global data regulations.
• To perform any other assignment as assigned by the supervisor(s).

Position / Job Title: Wing Head – Data Science (VP / SVP)

Reporting to: Divisional Head – Digital Data Analytics

Educational / Professional Qualification

• Minimum Graduation Degree in Computer Science, Electrical Engineering, Software Engineering, Computer Information Systems, Engineering, Communications Technology or equivalent from a local or international university / college / institute recognized by the HEC.
• Candidates having Master’s Degree in Business Administration and/or Computer Science and/or Information Technology and/or Data Science and/or relevant certification will be preferred.

Experience

• Minimum 10 years of working experience in Digital Banking and/or Information Technology and/or E-commerce and/or Fintech and/or relevant field including 05 years’ experience in data science & analytics.
• Candidates having hands-on experience and/or a key role in digital transformation and/or digital development in finance and/or banking industry as well as in-depth knowledge of current technological advancements, data science and experience will be preferred.

Other Skills / Expertise / Knowledge Required

• Strong analytical, conceptual, and problem-solving abilities.
• Strong hands-on advanced analytics/data science background with experience in the application of strategic decision-making.
• Ability to work in a fast-paced, deadline-driven environment that demands high quality, creative, and consistent work.
• Ability to challenge the status quo and inspire others to look for improvement opportunities.
• Proficiency in Project Management methodologies will be preferred.
• To possess strong knowledge of data engineering programming languages.
• Hands-on experience in Machine Learning, Data Analytics, and Deep Learning.
• Proven track record of building and managing a data scientists and analysts team.
• To be responsible for building and enhancing Credit risk models, Recommendation Engines, Fraud Detection, Propensity Modelling, etc.
• To test, validate, and measure the performance of various statistical and data science models.
• To utilize statistical concepts like ROC curve, and Lift Analysis to evaluate models and predict the performance of data science models and other digital products and services in production.
• To provide expertise on statistical techniques, conduct analysis of various datasets, and analyze A/B experiments.
• To build and lead a team of data scientists, data analysts, and data product managers.
• To collaborate with data engineers to build data marts, reports, warehouses, pipelines, and tracking mechanisms.
• To conduct case studies and effectively communicate findings, establishing cause and effect relationships from data analysis and distinguishing causation from correlation.
• To promote the need for data science across the organization, and educate peers and leaders on the latest advancements in data science and analytics.
• To understand the underlying data architecture, including schemas and table relationships, for data extraction and configuring new reports.
• To collaborate with cross-functional partners in product, engineering, design, finance, and operations to achieve business goals.
• To prioritize and lead deep dives into data to uncover new product and business opportunities.
• To drive the development of productized models to automate operational decision-making and drive operational productivity.
• To develop analytical frameworks, roadmaps, and metrics for the team and the broader organization.
• To facilitate data-driven decision-making and prioritization.
• To collaborate with leaders and executives to build data-informed business strategies and product roadmaps.
• To perform any other assignment as assigned by the supervisor(s).

Position / Job Title: Wing Head – Digital SME (VP / SVP)

Reporting to: Head of Digital Transformation

Educational / Professional Qualification

• Minimum Graduation Degree or equivalent from a local or international university / college / institute recognized by the HEC.
• Candidates having Master’s Degree in Business Administration and/or Computer Science and/or Information Technology and/or Data Science and/or relevant certification will be preferred.

Experience

• Minimum 10 years of working experience in Digital Banking and/or Information Technology and/or E-commerce and/or Fintech and/or relevant field including 05 years’ experience in banking, digital, financial services, and/or telecom in Digital Channels and Payments.
• Candidates having hands-on experience and/or a key role in digital transformation and/or digital development in finance and/or banking industry as well as in-depth knowledge of current technological advancements will be preferred.

Other Skills / Expertise / Knowledge Required

• Strong analytical, conceptual, and problem-solving abilities, with a focus on SME banking and digital solutions.
• Hands-on experience with digital product development, particularly in online banking platforms, mobile applications, and digital lending solutions.
• Expertise in designing customer-centric digital onboarding processes and supply chain financing solutions.
• Strong background in advanced analytics, data science, and digital transformation, with experience in applying data-driven decision-making to drive SME business growth.
• Ability to thrive in a fast-paced, deadline-driven environment that demands high-quality, innovative, and consistent work, particularly in developing SME digital strategies.
• Proven ability to challenge the status quo, drive innovation, and inspire teams to seek continuous improvement opportunities.
• Proficiency in Project Management methodologies, especially in cross-functional and multi-departmental collaboration for successful digital project execution.
• Knowledge of supply chain financing partnerships and solution implementation for SME clients.

Outline of Main Duties / Responsibilities

• To develop and lead the bank’s comprehensive digital strategy for SME banking, identifying opportunities to leverage digital technologies and services to enhance the SME customer experience.
• To drive the conceptualization, development, and launch of innovative digital products and services tailored for SME clients, such as online banking platforms, mobile apps, digital lending solutions, and supply chain financing solutions.
• To foster a customer-centric approach to product development by designing seamless digital onboarding processes for SME clients, ensuring a user-friendly experience that encourages adoption of digital banking tools.
• To provide ongoing support and training to SME customers, enabling them to maximize their use of digital banking services and products.
• To collaborate with IT, marketing, operations, and other departments to align digital projects and ensure successful implementation and adoption of digital solutions by SME clients.
• To work closely with credit, risk management, and supply chain teams to develop and implement digital lending and supply chain financing solutions for SME clients, streamlining loan application processes, credit decision-making, and supply chain finance workflows.
• To establish and manage partnerships with third-party providers and fintech companies to offer supply chain financing solutions, ensuring seamless integration with the bank’s digital platforms and extending financing capabilities for SMEs.
• To monitor the performance of digital products and services for SME clients by tracking key performance indicators (KPIs) and utilizing data insights to drive continuous improvement and innovation.
• To partner with marketing teams to design and execute targeted digital marketing campaigns aimed at SME clients, promoting digital solutions and driving customer acquisition, engagement, and growth.
• To ensure that all digital banking solutions for SME clients comply with security standards and regulatory requirements. Collaborate with the security and compliance teams to address potential digital risks.
• To manage relationships with digital technology vendors, supply chain financing partners, and other stakeholders to ensure timely, cost-effective delivery of digital solutions that meet the bank’s needs and objectives.
• To stay updated on industry trends, best practices, and emerging technologies in digital banking and supply chain financing for SMEs, bringing new ideas and innovations to enhance the bank’s SME offerings.
• To provide strategic direction and leadership to the digital SME banking team. Collaborate with senior executives to align digital initiatives with the bank’s broader objectives and growth strategies.
• To perform any other assignment as assigned by the supervisor(s).

Position / Job Title: Wing Head – Digital Solutions & Implementation (AVP / VP)

Reporting to: Divisional Head – Digital Channels & Payments

Educational / Professional Qualification

• Minimum Graduation or equivalent from a local or international university/college/institute recognized by the HEC.
• Candidates having Master’s Degree in Business Administration and/or Computer Science and/or Information Technology and/or Data Science and/or relevant certification will be preferred.

Experience

• Minimum 08 years of working experience in Digital Banking and/or Information Technology and/or E-commerce and/or Fintech and/or relevant field including 02 years in banking, digital, financial services, and/or telecom in Digital Channels implementation of technology solutions and support.
• Candidates having hands-on experience and/or a key role in digital solutions and/or digital development in finance and/or banking industry as well as in-depth knowledge of ATMs, CCDM, Kiosk etc. will be preferred.

Other Skills / Expertise / Knowledge Required

• Knowledge of banking processes and regulatory requirements.
• Hands-on experience in digital products & services development and implementations.
• Good communication / interpersonal skills.
• Ability to work in a fast-paced, deadline-driven environment that demands high quality, creative, and consistent work.
• Strong technical knowledge of digital banking systems, including ATMs, CCDMs, and self-service kiosks.
• Excellent project management, organizational, and multitasking abilities.
• Proficient in compliance requirements, cybersecurity, and data privacy regulations within digital banking.
• Strong interpersonal and communication skills for effective collaboration with cross-functional teams and vendors.
• Analytical and detail-oriented, with experience in performance monitoring and reporting.

Outline of Main Duties / Responsibilities

• To manage the onboarding process for new digital systems, ensuring they meet regulatory requirements and deliver seamless customer experiences.
• To conduct regular audits and compliance checks to minimize risks, identify vulnerabilities, and maintain data privacy and security across digital channels.
• To actively collaborate with compliance and legal teams to stay updated on evolving regulations and implement necessary changes.
• To serve as a key point of contact for internal teams, providing technical support and guidance on digital solutions.
• To coordinate with vendors and service providers to manage installation, upgrades, and maintenance of digital infrastructure (e.g., ATMs, CCDMs, kiosks).
• To engage with regional and branch teams to resolve issues, ensuring smooth and reliable operation of digital channels.
• To regularly monitor the performance of digital channels, using data-driven insights to identify trends and optimize service delivery.
• To generate and present performance reports to the Head of Digital Solutions & Implementations, highlighting key metrics, challenges, and potential improvements.
• To implement solutions based on feedback and performance data to enhance customer satisfaction and service efficiency.
• To ensure customer complaint tracking, resolutions within TAT, and reporting to concerned stakeholders.
• To work to improve the customer experience on digital platforms, identifying opportunities to streamline services and improve user interactions.
• To gather and analyze customer feedback to implement service improvements that increase satisfaction and engagement with digital channels.
• To collaborate with the customer service team to ensure consistent and effective support for digital banking users.
• To serve as a technology consultant for internal teams during discussions and workshops, and to provide technical input and strategic guidance on solutions.
• To collaborate with relevant stakeholders and development teams to assign technical resources, prioritize tasks, and align kick-off activities as needed.
• To perform any other assignment as assigned by the supervisor(s).

Position / Job Title: Unit Head – Digital Solutions & Implementation (OG-I / AVP)

Reporting to: Wing Head – Digital Solutions & Implementation

Educational / Professional Qualification

• Minimum Graduation or equivalent from a local or international university/college/institute recognized by the HEC.
• Candidates having Master’s Degree in Business Administration and/or Computer Science and/or Information Technology and/or Data Science and/or relevant certification will be preferred.

Experience

• Minimum 06 years of working experience in Digital Banking and/or Information Technology and/or E-commerce and/or Fintech and/or relevant field including 02 years in banking, digital, financial services, and/or telecom in Digital Channels implementation of technology solutions and support.
• Candidates having hands-on experience and/or a key role in digital solutions and/or digital development in finance and/or banking industry as well as in-depth knowledge of ATMs, CCDM, Kiosk etc. will be preferred.

Other Skills / Expertise / Knowledge Required

• Knowledge of banking processes and regulatory requirements.
• Hands-on experience in digital products & services development and implementations.
• Good communication / interpersonal skills.
• Ability to work in a fast-paced, deadline-driven environment that demands high quality, creative, and consistent work.
• Strong technical knowledge of digital banking systems, including ATMs, CCDMs, and self-service kiosks.
• Excellent project management, organizational, and multitasking abilities.
• Proficient in compliance requirements, cybersecurity, and data privacy regulations within digital banking.
• Strong interpersonal and communication skills for effective collaboration with cross-functional teams and vendors.
• Analytical and detail-oriented, with experience in performance monitoring and reporting.

Outline of Main Duties / Responsibilities

• To manage the onboarding process for new digital systems, ensuring they meet regulatory requirements and deliver seamless customer experiences.
• To conduct regular audits and compliance checks to minimize risks, identify vulnerabilities, and maintain data privacy and security across digital channels.
• To actively collaborate with compliance and legal teams to stay updated on evolving regulations and implement necessary changes.
• To serve as a key point of contact for internal teams, providing technical support and guidance on digital solutions.
• To coordinate with vendors and service providers to manage installation, upgrades, and maintenance of digital infrastructure (e.g., ATMs, CCDMs, kiosks).
• To engage with regional and branch teams to resolve issues, ensuring smooth and reliable operation of digital channels.
• To regularly monitor the performance of digital channels, using data-driven insights to identify trends and optimize service delivery.
• To generate and present performance reports to the Head of Digital Solutions & Implementations, highlighting key metrics, challenges, and potential improvements.
• To implement solutions based on feedback and performance data to enhance customer satisfaction and service efficiency.
• To ensure customer complaint tracking, resolutions within TAT, and reporting to concerned stakeholders.
• To work to improve the customer experience on digital platforms, identifying opportunities to streamline services and improve user interactions.
• To gather and analyze customer feedback to implement service improvements that increase satisfaction and engagement with digital channels.
• To collaborate with the customer service team to ensure consistent and effective support for digital banking users.
• To serve as a technology consultant for internal teams during discussions and workshops, and to provide technical input and strategic guidance on solutions.
• To collaborate with relevant stakeholders and development teams to assign technical resources, prioritize tasks, and align kick-off activities as needed.
• To perform any other assignment as assigned by the supervisor(s).

Assessment Test / Interview(s)
Only shortlisted candidates strictly meeting the above-mentioned basic eligibility criteria will be invited for test and/or panel interview(s).

Employment Type
The employment will be on a contractual basis for three years which may be renewed based on individual performance. Selected candidates will be offered compensation package and other benefits as per Bank’s Policy / rules.

Interested candidates may visit the website www.sidathyder.com.pk/careers and apply online within 10 working days from the date of advertisement as per given instructions.

Applications received after the due date will not be considered. No TA/DA will be admissible for the test/interview.  

Last Date to Apply: 27 November 2024 

Published Date: 17 November 2024 

Newspaper: Express Tribune

National Bank of Pakistan NBP Jobs November 2024