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Pak Oman Microfinance Bank Limited Jobs Call Center Agent



Pak Oman Microfinance Bank Limited Jobs Call Center Agent:Pak Oman Microfinance Bank Limited is seeking services from a dynamic professional having proven track record to fill the vacant positions of Call Center Agents.

Position: Call Center Agent
Job Description:
โ€ข Assist customers or callers by providing information and answer queries.
โ€ข Respond efficiently; provide possible solutions, resolve problems by ensuring that customers feel supported and valued.
โ€ข Keep records of all conversations and update customerโ€™s database with notes for each customer on MIS.
โ€ข Coordinate with Branches for data filtration and ensure recording of information/feedback given by the customers.
Qualification: Bachelorโ€™s degree
Experience: Minimum 1 to 2 years as a Call Centre Agent, preferable in Microfinance Industry.
Job Location: Head Office, Karachi.

Job Specification:
โ€ข Strong phone and verbal communication along with active listening.
โ€ข Customer focus and adaptable to different personality types.
โ€ข problem analysis and problem solving.
โ€ข Intermediate level of MS Office (Word, Power Point, Excel)

Interested candidates meeting the above criteria are encouraged to apply at Saman.kazmi@pomicro.com latest by May 12, 2019.



Pak Oman Microfinance Bank Limited Jobs Call Center Agent

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