PayPro Jobs Customer Service Executive

PayPro Jobs Customer Service Executive:

Organization: PayPro Jobs

Join our Team

Customer Service Executive

Education: Bachelors Experience: 1 year

Skills

• Excellent Communications and Interpersonal Skills
• Experience working with inbound and outbound calls and customer retention.
• Proficient in Microsoft Office.
• Must be detail-oriented and have a no-compromise attitude.
• Must be able to adapt to a changing environment
• Attentive listener, understanding, and empathetic
• Technology & financial sector background is a plus

Responsibilities

• Respond to customer inquiries and requests via telephone, email, and chat in a timely manner.
• Document all inquiries, requests, resolutions, and follow-up tasks.
• Escalate inquiries and requests as necessary to the appropriate department or person following outlined guidelines.  
• Perform research to answer customer inquiries and requests.  
• Conducting customer satisfaction surveys.
• Keep customer accounts current by updating databases during calls.

Send in your resume at career@paypro.com.pk

f paypropk www.paypro.com.pk +92 309 0PAYPRO info@paypro.com.pk

PayPro Jobs Customer Service Executive