Managerial

Taj Corporation Jobs Front Office Manager Hotels



Taj Corporation Jobs Front Office Manager Hotels :

Organization: Taj Corporation

WEโ€™RE HIRING Front Office Manager โ€“ Hotels

EXPERIENCE: 05 to 07 years of experience in managing hotel operations

QUALIFICATION: Graduate, preferable certification in hotel management



KEY RESPONSIBILITIES:

  • Oversee hotel operations, including front office, housekeeping and maintenance, while providing training and development opportunities for staff.
  • Enhance overall operational efficiency by fostering teamwork and effective communication among departments.
  • Manage guest check-in and check-out processes, supervise front desk staff and resolve any guest inquiries or issues that may arise.
  • Oversee reservation systems and processes, monitor room availability, and implement effective yield management strategies to maximize occupancy and revenue.
  • Ensure cleanliness and maintenance of guest rooms, lobbies and public areas, conducting regular inspections to uphold high cleanliness standards.
  • Develop and execute strategies to improve overall guest satisfaction by gathering and analyzing guest feedback for continuous improvement.
  • Analyze operational performance metrics and optimizes resource allocation and staffing to improve overall efficiency.
  • Implement cost-control measures while maintaining service quality and carefully monitor and manage departmental budgets.
  • Identifying areas for cost reduction without compromising guest service excellence.
  • Oversee the credit management process for guest accounts by developing prompt collection strategies and fostering positive client relationships to ensure timely payments and enhance the hotelโ€™s financial stability.
  • Develop comprehensive reports to present to higher management.

REACH US AT: career@tajcorporation.com

Taj Corporation Jobs Front Office Manager Hotels  1
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Taj Corporation Jobs Front Office Manager Hotels

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