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United Bank Limited UBL Jobs Customer Care Officers



United Bank Limited UBL Jobs Customer Care Officers:

United Bank Limited (UBL) is hiring fresh and experienced individuals as Customer Care Officers. We are looking for committed and passionate individuals who are willing to be a part of the banking service industry.

If you have exceptional written and verbal communication skills; have a can-do service attitude, and have the confidence to undertake a challenge, then this is the place for you!

Key Responsibilities:



  • Handle customer queries within the standard time, as defined by the management
  • Highlight issues and queries faced during complaint resolutions to the respective team supervisors/managers
  • Monitor and follow up with the concerned department who is responsible for resolving the complaints and close the same on the Complaint Management & Tracking System


Skills Required:

  • Customer focused
  • Good communication skills
  • Team player
  • Adherence to high customer service standard

Eligibility Criteria:

  • Minimum Bachelorโ€™s from an HEC Recognized Institute/University
  • Fresh Graduates are encouraged to apply

Timing: Shift based

Location: Karachi and Islamabad

If you meet the eligibility criteria, please forward your resume to resource.onboarding@ubl.com.pk and submit your applications before July 31, 2022.

Only shortlisted profiles will be contacted.

โ€œWe welcome applications from talented resources irrespective of ethnicity, gender, religion, and any disability. UBL is committed to promoting equality at the workplace and creating an inclusive culture.โ€

United Bank Limited UBL Jobs Customer Care Officers 01
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United Bank Limited UBL Jobs Customer Care Officers

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