United Bank Ltd UBL Jobs Customer Care Officers

United Bank Limited UBL Jobs Customer Care Officers:

United Bank Limited (UBL) is looking to hire fresh and experienced individuals as Customer Care Officers. We are looking for committed and passionate individuals who are willing to be a part of the banking service industry.

If you have exceptional written and verbal communication skills, have a can-do service attitude and the confidence to undertake a challenge, then this is the place for you!

Key Responsibilities:

• Handle customer queries within the standard time, as defined by management
• Highlight issues and queries faced during complaint resolution to their respective team supervisors/ managers
• Monitor and follow up with the concerned department who are responsible for resolving complaints and to close the same on Complaint Management & Tracking System

Skills Required:

• Customer focused
• Good communication skills
• Team player
• Adherence to high customer service standard

Eligibility Criteria:

• Minimum Bachelor’s from a HEC Recognized Institute / University
• Fresh Graduates are encouraged to apply

Timing: Shift based

Location: Karachi & Islamabad

If you meet the eligibility criteria, please forward your resume to resource.onboarding@ubl.com.pk and submit your applications before November 30, 2021

Only shortlisted profiles will be contacted.

United Bank Ltd UBL Jobs Customer Care Officers