United Bank Ltd UBL Jobs Customer Care Officers

United Bank Limited UBL Jobs Customer Care Officers

Organization: United Bank Limited UBL

United Bank Limited (UBL) is looking to hire fresh and experienced individuals as Customer Care Officers. We are looking for committed and passionate individuals who are willing to be a part of the banking service industry.

If you have exceptional written and verbal communication skills, have a can-do service attitude and the confidence to undertake a challenge, then this is the place for you!

Key Responsibilities:
Handle customer queries within the standard time, as defined by management
Highlight issues and queries faced during complaint resolution to their respective team supervisors/ managers
Monitor and follow up with the concerned department who are responsible for resolving complaints and to close the same on Complaint Management & Tracking System

Skills Required

1. Customer focused
2. Good communication skills
3. Team player
4. Adherence to high customer service standard

Eligibility Criteria
Minimum Bachelor’s from a HEC Recognized Institute / University
Fresh Graduates are encouraged to apply

Timing: Shift based

Location: Karachi & Islamabad

If you meet the eligibility criteria, please forward your resume to resource.onboarding@ubl.com.pk and submit your applications before January 13, 2023.

Only shortlisted profiles will be contacted.