United Charter Schools Jobs Assistant Manager Parent Relations

United Charter Schools Jobs Assistant Manager Parent Relations:

Organization: United Charter Schools

Job Title: Assistant Manager Parent Relations

Location: Head Office, Lahore

Qualification: Master’s in any relevant field

Job Description:

• Address parent feedback and concerns, including visits and stakeholder engagement
• Resolve issues by supervising teams and collaborating with school leadership
• Manage fee follow-ups, withdrawals, and maintain transparency
• Monitor reports, oversee exit interviews, and update records
• Support admissions and refine communication processes
• Identify training needs and ensure best practices in parent relation

Experience:

• At least 3-5 years of relevant customer service/relationship management experience
• Preferably as a Team Lead (or equivalent) in a telecom call center
• Experience of actual training delivery, on customer services, would be preferred

Skills Required:

• Advanced proficiency in MS Office Suite
• Thorough understanding of Customer Services processes and complaint resolution techniques
• Advanced English language proficiency (written/spoken)

How to Apply: Interested candidates can share their resumes at careers@unitedcharterschools.net

Kindly mention the job title in the subject of the email.

Employer: United Charter Schools, A Project of Beaconhouse