Role Summary:
The role of the Assistant Branch Manager is to ensure the day to day operations and running of the branch are completed efficiently and effectively. Managing the team the Assistant Branch Manager is to ensure customer service standards are adhered to at all times and take full responsibility for the Branch in the Branch Managers absence.
Role Description:
Your responsibilities as an Assistant Branch Manager will include strategic planning alongside the Branch Manager, in order for the branch to achieve both service and revenue targets. Managing the day to day branch operations, it will be your responsibility to manage and motivate your team, in order to provide customer service which meets QNB's high standards. Whilst delivering an excellent front office operation you will also be responsible for ensuring the back office administration is maintained efficiently and compliantly. Maintaining audit files and all administration relating to industry regulations are a key part of the role.
Qualifications:
Combining your excellent customer focused attitude with a desire to achieve and over achieve targets you must be a personable and motivated individual. With a minimum of six (6) years' experience within Retail Banking Operations you should be educated to degree standard in a business or finance discipline. You must have an excellent understand of banking compliance and regulations in the region and the ability to speak both Arabic and English is a pre-requisite.
For further information, please refer to the attached Job Description.
Please click here to review our HR policy document
:
:
| Date Posted: | 2016-06-24 |
| Job Location: | Qatar |
| Job Role: | Customer Service |
| Company Industry: | Banking |
| Career Level: | Management |
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Role Summary:
The role of the Assistant Branch Manager is to ensure the day to day operations and running of the branch are completed efficiently and effectively. Managing the team the Assistant Branch Manager is to ensure customer service standards are adhered to at all times and take full responsibility for the Branch in the Branch Managers absence.
Role Description:
Your responsibilities as an Assistant Branch Manager will include strategic planning alongside the Branch Manager, in order for the branch to achieve both service and revenue targets. Managing the day to day branch operations, it will be your responsibility to manage and motivate your team, in order to provide customer service which meets QNB's high standards. Whilst delivering an excellent front office operation you will also be responsible for ensuring the back office administration is maintained efficiently and compliantly. Maintaining audit files and all administration relating to industry regulations are a key part of the role.
Qualifications:
Combining your excellent customer focused attitude with a desire to achieve and over achieve targets you must be a personable and motivated individual. With a minimum of six (6) years' experience within Retail Banking Operations you should be educated to degree standard in a business or finance discipline. You must have an excellent understand of banking compliance and regulations in the region and the ability to speak both Arabic and English is a pre-requisite.
For further information, please refer to the attached Job Description.
Please click here to review our HR policy document
:
:
| Date Posted: | 2016-06-24 |
| Job Location: | Qatar |
| Job Role: | Customer Service |
| Company Industry: | Banking |
| Career Level: | Management |
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• To respond to phone, email, and in-person inquiries and to provide customer service assistance to participants and potential participants.
• Perform administrative support and general office duties
• Use the telephone system to answer, screen or forward calls; to provide information; to take messages; and to schedule appointments
• Maintain solid customer service relationships by handling questions and concerns with accuracy & professionalism
• Perform a range of more detail-oriented tasks and work assignments as requested
• Collect information and maintain an efficient filing and record management system
• Learn how to enter daily tracking and statistical data on appointments booked, appointment no-shows, cancellations, and other requested key indicators into a spreadsheet
• Learn how to carry out monthly statistical analysis on participation data, including demographics, and how to identify trends
• Help other administrative staff with overflow work in order to ensure smooth administrative operations and promote a culture of teamwork
• Other reasonable tasks as assigned by supervisor
| Date Posted: | 2016-06-23 |
| Job Location: | Doha, Qatar |
| Job Role: | Customer Service |
| Company Industry: | Human Resources |
| Career Level: | Mid Career |
| Nationality: | Qatar |
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• To respond to phone, email, and in-person inquiries and to provide customer service assistance to participants and potential participants.
• Perform administrative support and general office duties
• Use the telephone system to answer, screen or forward calls; to provide information; to take messages; and to schedule appointments
• Maintain solid customer service relationships by handling questions and concerns with accuracy & professionalism
• Perform a range of more detail-oriented tasks and work assignments as requested
• Collect information and maintain an efficient filing and record management system
• Learn how to enter daily tracking and statistical data on appointments booked, appointment no-shows, cancellations, and other requested key indicators into a spreadsheet
• Learn how to carry out monthly statistical analysis on participation data, including demographics, and how to identify trends
• Help other administrative staff with overflow work in order to ensure smooth administrative operations and promote a culture of teamwork
• Other reasonable tasks as assigned by supervisor
| Date Posted: | 2016-06-23 |
| Job Location: | Doha, Qatar |
| Job Role: | Customer Service |
| Company Industry: | Human Resources |
| Career Level: | Mid Career |
| Nationality: | Qatar |
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Following openings listed:-
- Chef de Partie - Italian
- Chef de Partie - Pastry
- Demi Chef de Partie - Arabic
- Commis I and Commis III
- Baristas
- Captains - female preferred
- Hostess - female preferred
| Date Posted: | 2016-06-20 |
| Job Location: | Doha, Qatar |
| Job Role: | Customer Service |
| Company Industry: | Hospitality/Tourism/Travel |
| Career Level: | Mid Career |
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Following openings listed:-
- Chef de Partie - Italian
- Chef de Partie - Pastry
- Demi Chef de Partie - Arabic
- Commis I and Commis III
- Baristas
- Captains - female preferred
- Hostess - female preferred
| Date Posted: | 2016-06-20 |
| Job Location: | Doha, Qatar |
| Job Role: | Customer Service |
| Company Industry: | Hospitality/Tourism/Travel |
| Career Level: | Mid Career |
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MAC (Make-up Art Cosmetics), a leading brand of professional cosmetics, was created in Canada. M.A.C's popularity has grown through a tradition of word-of-mouth endorsement from makeup artists, models, photographers and journalists around the world. The dedication to our pro roots can be seen in the extensive range of colours, formulas, finishes and tools. Our artists uphold the professional roots and are able to offer advice and tips to ensure customers can recreate fashionable looks at home.
The Role:
As a Makeup Artist, you will have a unique opportunity to drive sales through demonstrating makeup techniques. As part of a fast-paced store you should excel at providing an excellent standard of customer service and ensuring that customers have the knowledge and tools to recreate the latest makeup trends at home and with confidence.
Qualifications & Requirements:
You will have:
* An ability to demonstrate excellent makeup selling skills
* Good knowledge of professional makeup application
* Excellent people skills coupled with creativity, energy and enthusiasm
* Language skills in both Arabic and English.
Dareen International Co., one of the world's leading retail franchise companies, operates over 30 of the world's most recognised retail brands in Qatar including Starbucks, H&M, Mothercare, Debenhams, NEXT, Topshop, Asha's, Shake Shack, Boots, and M.A.C. With 90 stores, we are growing fast and looking for talented individuals to join our team.
| Date Posted: | 2016-06-20 |
| Job Location: | Qatar |
| Job Role: | Customer Service |
| Company Industry: | Retail/Wholesale |
| Career Level: | Entry Level |
| Gender: | Female |
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MAC (Make-up Art Cosmetics), a leading brand of professional cosmetics, was created in Canada. M.A.C's popularity has grown through a tradition of word-of-mouth endorsement from makeup artists, models, photographers and journalists around the world. The dedication to our pro roots can be seen in the extensive range of colours, formulas, finishes and tools. Our artists uphold the professional roots and are able to offer advice and tips to ensure customers can recreate fashionable looks at home.
The Role:
As a Makeup Artist, you will have a unique opportunity to drive sales through demonstrating makeup techniques. As part of a fast-paced store you should excel at providing an excellent standard of customer service and ensuring that customers have the knowledge and tools to recreate the latest makeup trends at home and with confidence.
Qualifications & Requirements:
You will have:
* An ability to demonstrate excellent makeup selling skills
* Good knowledge of professional makeup application
* Excellent people skills coupled with creativity, energy and enthusiasm
* Language skills in both Arabic and English.
Dareen International Co., one of the world's leading retail franchise companies, operates over 30 of the world's most recognised retail brands in Qatar including Starbucks, H&M, Mothercare, Debenhams, NEXT, Topshop, Asha's, Shake Shack, Boots, and M.A.C. With 90 stores, we are growing fast and looking for talented individuals to join our team.
| Date Posted: | 2016-06-20 |
| Job Location: | Qatar |
| Job Role: | Customer Service |
| Company Industry: | Retail/Wholesale |
| Career Level: | Entry Level |
| Gender: | Female |
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- Responsible for preparing and delivering daily, weekly monthly
and periodic reports as per department requirements.
- Ensure that all customer communication including walk in, emails
and phone calls are logged and recorded, scanned and uploaded/entered into the
system so as to ensure that a complete record of communications maintained.
- Responsible for providing team leader with daily Activity
Reports covering tasks and assignments handled allowing management to monitor
work load to ensure effective allocation of jobs and tasks.
- Managing any other duties that are assigned by the customer
service team leader.
| Date Posted: | 2016-06-20 |
| Job Location: | Qatar |
| Job Role: | Customer Service |
| Company Industry: | Customer Service |
| Career Level: | Entry Level |
| Gender: | Male |
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- Responsible for preparing and delivering daily, weekly monthly
and periodic reports as per department requirements.
- Ensure that all customer communication including walk in, emails
and phone calls are logged and recorded, scanned and uploaded/entered into the
system so as to ensure that a complete record of communications maintained.
- Responsible for providing team leader with daily Activity
Reports covering tasks and assignments handled allowing management to monitor
work load to ensure effective allocation of jobs and tasks.
- Managing any other duties that are assigned by the customer
service team leader.
| Date Posted: | 2016-06-20 |
| Job Location: | Qatar |
| Job Role: | Customer Service |
| Company Industry: | Customer Service |
| Career Level: | Entry Level |
| Gender: | Male |
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Camel Cookies is a fast growing, locally owned UAE based business with a new shop opening in Doha, Qatar.
- Take customer orders at the counter
- Receive payments and present change to customers
- Pack food items, make coffee, and fill beverage cups
- Funct6ion as the host/hostess of the restaurant
- Make pick up (take away) orders
- Receive food checks from kitchen or customers
- Appeal to impatient or irritated customers, especially during rush hours
- Manage the register, including all credit card and cash operations
- Ensure a balance of the register at the end of the shift or working period
| Date Posted: | 2016-06-15 |
| Job Location: | Doha, Qatar |
| Job Role: | Customer Service |
| Company Industry: | Other; Food Production; Catering/Food Services/Restaurants |
| Career Level: | Entry Level |
| Nationality: | Philippines |
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Camel Cookies is a fast growing, locally owned UAE based business with a new shop opening in Doha, Qatar.
- Take customer orders at the counter
- Receive payments and present change to customers
- Pack food items, make coffee, and fill beverage cups
- Funct6ion as the host/hostess of the restaurant
- Make pick up (take away) orders
- Receive food checks from kitchen or customers
- Appeal to impatient or irritated customers, especially during rush hours
- Manage the register, including all credit card and cash operations
- Ensure a balance of the register at the end of the shift or working period
| Date Posted: | 2016-06-15 |
| Job Location: | Doha, Qatar |
| Job Role: | Customer Service |
| Company Industry: | Other; Food Production; Catering/Food Services/Restaurants |
| Career Level: | Entry Level |
| Nationality: | Philippines |
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• Direct, develop and control the sale of After Sales products to internal and external customers working with other Departments, within the Company, including National After Sales
• Development of the State After Sales network to supply all customers operating Scania products, including working with National After Sales to implement and maintain dealer contracts, operating standards and structures
• Direct, develop and control resources with the object to achieve a high level of customer satisfaction
• Undertakes appropriate sales promotional programs and campaigns, working with other local and national managers
• Participates in sales forecasts, market research, statistical analysis and feasibility studies
| Date Posted: | 2016-06-12 |
| Job Location: | Qatar |
| Job Role: | Customer Service |
| Company Industry: | Management |
| Career Level: | Mid Career |
| Nationality: | India |
| Degree: | Bachelor's degree |
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• Direct, develop and control the sale of After Sales products to internal and external customers working with other Departments, within the Company, including National After Sales
• Development of the State After Sales network to supply all customers operating Scania products, including working with National After Sales to implement and maintain dealer contracts, operating standards and structures
• Direct, develop and control resources with the object to achieve a high level of customer satisfaction
• Undertakes appropriate sales promotional programs and campaigns, working with other local and national managers
• Participates in sales forecasts, market research, statistical analysis and feasibility studies
| Date Posted: | 2016-06-12 |
| Job Location: | Qatar |
| Job Role: | Customer Service |
| Company Industry: | Management |
| Career Level: | Mid Career |
| Nationality: | India |
| Degree: | Bachelor's degree |
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An exciting opportunity has arisen within Jaidah Group and the Automotive Division.
We are currently recruiting for a CRM Greeter to join our showroom and provide a professional and courteous reception service to our guests and customers.
Main duties & responsibilities:
1. Customer Service:
• Welcomes and greets all customers / Guests / Representatives in a friendly professional manner and ascertain there needs in order to assign them to appropriate representative or person to attend them.
2. Process:
• Directs customers to the correct department / person - in charge / sales consultant, notifies appropriate person a customer is waiting, and handover the customer through an appropriate introduction (personalization is mandatory).
• During the working hours, answer all phone calls quickly (Maximum 3 rings / 12 Seconds) and tracks all the incoming phone calls for later analysis. Directs / routes the caller to appropriate department or individual or takes a through message and communicates message (by phone / email) to the appropriate parties in a timely manner.
• Handle inquiries and take information for follow-up, if customer is unable to connect with appropriate sales consultant (records to be maintained).
• Maintains showroom walk-in customer list and report it to Sales Manager / PDSS team leader in a monthly basis.
• Assisting Lead Management / Reception Team Leaders in Leads follow up / database cleansing process by following up with sales consultants on a daily basis to update uncompleted profiles.
• Undertake additional related responsibilities as requested time to time by CRM Reception Team Leader / Showroom Supervisor.
• To maintain a professional appearance and ambience of the reception / customer accessible areas - clean & tidy as recommended in GM Retail Standers.
• Assist with stocking and inventory keeping of MKTG POS materials / SLP brochures / Daily Newspapers / Auto Magazines etc.
• To ensure and keep monitoring the Guest Wi-Fi and SLP Kiosk are working.
• To report immediately concerned, if any facility maintenance is required
| Date Posted: | 2016-06-07 |
| Job Location: | Doha, Qatar |
| Job Role: | Customer Service |
| Company Industry: | Automotive |
| Monthly Salary: | US $2,000 |
| Career Level: | Mid Career |
| Gender: | Female |
| Nationality: | United Arab Emirates; Bahrain; Djibouti; Algeria; Egypt; Iraq; Jordan; Comoros; Kuwait; Lebanon; Libya; Morocco; Mauritania; Oman; Palestine; Qatar; Saudi Arabia; Sudan; Somalia; Syria; Tunisia; Yemen |
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An exciting opportunity has arisen within Jaidah Group and the Automotive Division.
We are currently recruiting for a CRM Greeter to join our showroom and provide a professional and courteous reception service to our guests and customers.
Main duties & responsibilities:
1. Customer Service:
• Welcomes and greets all customers / Guests / Representatives in a friendly professional manner and ascertain there needs in order to assign them to appropriate representative or person to attend them.
2. Process:
• Directs customers to the correct department / person - in charge / sales consultant, notifies appropriate person a customer is waiting, and handover the customer through an appropriate introduction (personalization is mandatory).
• During the working hours, answer all phone calls quickly (Maximum 3 rings / 12 Seconds) and tracks all the incoming phone calls for later analysis. Directs / routes the caller to appropriate department or individual or takes a through message and communicates message (by phone / email) to the appropriate parties in a timely manner.
• Handle inquiries and take information for follow-up, if customer is unable to connect with appropriate sales consultant (records to be maintained).
• Maintains showroom walk-in customer list and report it to Sales Manager / PDSS team leader in a monthly basis.
• Assisting Lead Management / Reception Team Leaders in Leads follow up / database cleansing process by following up with sales consultants on a daily basis to update uncompleted profiles.
• Undertake additional related responsibilities as requested time to time by CRM Reception Team Leader / Showroom Supervisor.
• To maintain a professional appearance and ambience of the reception / customer accessible areas - clean & tidy as recommended in GM Retail Standers.
• Assist with stocking and inventory keeping of MKTG POS materials / SLP brochures / Daily Newspapers / Auto Magazines etc.
• To ensure and keep monitoring the Guest Wi-Fi and SLP Kiosk are working.
• To report immediately concerned, if any facility maintenance is required
| Date Posted: | 2016-06-07 |
| Job Location: | Doha, Qatar |
| Job Role: | Customer Service |
| Company Industry: | Automotive |
| Monthly Salary: | US $2,000 |
| Career Level: | Mid Career |
| Gender: | Female |
| Nationality: | United Arab Emirates; Bahrain; Djibouti; Algeria; Egypt; Iraq; Jordan; Comoros; Kuwait; Lebanon; Libya; Morocco; Mauritania; Oman; Palestine; Qatar; Saudi Arabia; Sudan; Somalia; Syria; Tunisia; Yemen |
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Obtains client information by answering telephone calls; interviewing clients; verifying information.
Determines eligibility by comparing client information to requirements.
Establishes policies by entering client information; confirming pricing.
Informs clients by explaining procedures; answering questions; providing information.
Maintains communication equipment by reporting problems.
Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
Updates job knowledge by studying new product descriptions; participating in educational opportunities.
Accomplishes sales and organization mission by completing related results as needed.
| Date Posted: | 2016-06-07 |
| Job Location: | Doha, Qatar |
| Job Role: | Customer Service |
| Company Industry: | Employment Placement Agencies/Recruiting |
| Career Level: | Entry Level |
| Gender: | Male |
| Nationality: | United Arab Emirates; Bahrain; Djibouti; Algeria; Egypt; Iraq; Jordan; Comoros; Kuwait; Lebanon; Libya; Morocco; Mauritania; Oman; Palestine; Qatar; Saudi Arabia; Sudan; Somalia; Syria; Tunisia; Yemen |
| Degree: | High school or equivalent |
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Obtains client information by answering telephone calls; interviewing clients; verifying information.
Determines eligibility by comparing client information to requirements.
Establishes policies by entering client information; confirming pricing.
Informs clients by explaining procedures; answering questions; providing information.
Maintains communication equipment by reporting problems.
Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
Updates job knowledge by studying new product descriptions; participating in educational opportunities.
Accomplishes sales and organization mission by completing related results as needed.
| Date Posted: | 2016-06-07 |
| Job Location: | Doha, Qatar |
| Job Role: | Customer Service |
| Company Industry: | Employment Placement Agencies/Recruiting |
| Career Level: | Entry Level |
| Gender: | Male |
| Nationality: | United Arab Emirates; Bahrain; Djibouti; Algeria; Egypt; Iraq; Jordan; Comoros; Kuwait; Lebanon; Libya; Morocco; Mauritania; Oman; Palestine; Qatar; Saudi Arabia; Sudan; Somalia; Syria; Tunisia; Yemen |
| Degree: | High school or equivalent |
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- Must be Female with excellent English and Arabic skills
- Must have minimum of 2 years experience in any domain
- Excellent English/Arabic communication skills
- Excellent Computer/ Microsoft Office Skills
- Must be under Family Sponsorship
SHIFT TIMINGS: Should be flexible working with morning or evening shift
Morning Shift: 6:00 AM- 2:00 PM
Evening Shift: 2:00 PM- 10:00 PM
- 5 days working (any 2 days off)
SALARY: QR 5,000 (full package)
Position Summary:
• Opens customer accounts by recording and updating account information.
• Resolve customer complaints via phone, email, mail, or social media.
• Greet customers warmly and ascertain problem or reason for calling.
• Answers inquiries by clarifying desired information; researching, locating, appointments etc.
• Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
| Date Posted: | 2016-06-06 |
| Job Location: | Doha, Qatar |
| Job Role: | Customer Service |
| Company Industry: | Employment Placement Agencies/Recruiting |
| Career Level: | Entry Level |
| Gender: | Female |
| Nationality: | United Arab Emirates; Bahrain; Djibouti; Algeria; Egypt; Iraq; Jordan; Comoros; Kuwait; Lebanon; Libya; Morocco; Mauritania; Oman; Palestine; Qatar; Saudi Arabia; Sudan; Somalia; Syria; Tunisia; Yemen |
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- Must be Female with excellent English and Arabic skills
- Must have minimum of 2 years experience in any domain
- Excellent English/Arabic communication skills
- Excellent Computer/ Microsoft Office Skills
- Must be under Family Sponsorship
SHIFT TIMINGS: Should be flexible working with morning or evening shift
Morning Shift: 6:00 AM- 2:00 PM
Evening Shift: 2:00 PM- 10:00 PM
- 5 days working (any 2 days off)
SALARY: QR 5,000 (full package)
Position Summary:
• Opens customer accounts by recording and updating account information.
• Resolve customer complaints via phone, email, mail, or social media.
• Greet customers warmly and ascertain problem or reason for calling.
• Answers inquiries by clarifying desired information; researching, locating, appointments etc.
• Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
| Date Posted: | 2016-06-06 |
| Job Location: | Doha, Qatar |
| Job Role: | Customer Service |
| Company Industry: | Employment Placement Agencies/Recruiting |
| Career Level: | Entry Level |
| Gender: | Female |
| Nationality: | United Arab Emirates; Bahrain; Djibouti; Algeria; Egypt; Iraq; Jordan; Comoros; Kuwait; Lebanon; Libya; Morocco; Mauritania; Oman; Palestine; Qatar; Saudi Arabia; Sudan; Somalia; Syria; Tunisia; Yemen |
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- Maintaining kiosks and ensuring they are always full with tickets
- Guiding customers and helping then with the kiosks in printing tickets
- Helping customers with quick response on their questions and problems like payment failure etc.
- Keeping a tab on the movie changed, shows cancelled, ratings and updating the team to the same.
- Selling and promoring ticket sale on Q-Tickets thru ipads/tablets/flyers and informing new customers of our ticket booking services and how to avail them
| Date Posted: | 2016-06-06 |
| Job Location: | Doha, Qatar |
| Job Role: | Customer Service |
| Company Industry: | Employment Placement Agencies/Recruiting |
| Career Level: | Entry Level |
| Gender: | Male |
| Nationality: | Sri Lanka; Nepal; Philippines |
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- Maintaining kiosks and ensuring they are always full with tickets
- Guiding customers and helping then with the kiosks in printing tickets
- Helping customers with quick response on their questions and problems like payment failure etc.
- Keeping a tab on the movie changed, shows cancelled, ratings and updating the team to the same.
- Selling and promoring ticket sale on Q-Tickets thru ipads/tablets/flyers and informing new customers of our ticket booking services and how to avail them
| Date Posted: | 2016-06-06 |
| Job Location: | Doha, Qatar |
| Job Role: | Customer Service |
| Company Industry: | Employment Placement Agencies/Recruiting |
| Career Level: | Entry Level |
| Gender: | Male |
| Nationality: | Sri Lanka; Nepal; Philippines |
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• Provide utmost Customer Service to all customers and their issues / concerns in accordance to Divisional Standards.
• Welcome the customers understand and listen carefully to their request and concerns.
• Make arrangement of the down payment on pro-forma invoice or quotation if there are major repairs required.
• Discuss with the customers about potential cost of repairs and seek prior approval before proceeding to the repairs other than scheduled services.
• Attend telephone enquiries and appointment requests.
• Advise customers on periodical maintenances requirement as per manufacturer recommendations.
• Inform customer to acknowledge the agreed completion time. Pass the order to the workshop supervisor.
• Discuss and finalize the invoices with the customer and agree a new date for next service.
• Carry out the determination and preparation of Repair Orders and ensure its utmost accuracy to prevent errors or delays during its service / maintenance.
• Perform Test Drive if required to determine the nature of the problem and make a proper write-up.
• Carry out Front Desk Activities relevant to the sales and promotion of the Company’s products and services.
• Check and maintain the brochures and catalogues level in the parts reception area.
• Inform the Workshop Manager about the competitions and any other customers’ feedback and concerns obtain through customers interactions.
| Date Posted: | 2016-06-05 |
| Job Location: | Doha, Qatar |
| Job Role: | Customer Service |
| Company Industry: | Automotive |
| Career Level: | Mid Career |
| Degree: | Bachelor's degree |
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• Provide utmost Customer Service to all customers and their issues / concerns in accordance to Divisional Standards.
• Welcome the customers understand and listen carefully to their request and concerns.
• Make arrangement of the down payment on pro-forma invoice or quotation if there are major repairs required.
• Discuss with the customers about potential cost of repairs and seek prior approval before proceeding to the repairs other than scheduled services.
• Attend telephone enquiries and appointment requests.
• Advise customers on periodical maintenances requirement as per manufacturer recommendations.
• Inform customer to acknowledge the agreed completion time. Pass the order to the workshop supervisor.
• Discuss and finalize the invoices with the customer and agree a new date for next service.
• Carry out the determination and preparation of Repair Orders and ensure its utmost accuracy to prevent errors or delays during its service / maintenance.
• Perform Test Drive if required to determine the nature of the problem and make a proper write-up.
• Carry out Front Desk Activities relevant to the sales and promotion of the Company’s products and services.
• Check and maintain the brochures and catalogues level in the parts reception area.
• Inform the Workshop Manager about the competitions and any other customers’ feedback and concerns obtain through customers interactions.
| Date Posted: | 2016-06-05 |
| Job Location: | Doha, Qatar |
| Job Role: | Customer Service |
| Company Industry: | Automotive |
| Career Level: | Mid Career |
| Degree: | Bachelor's degree |
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RetailThe foundation of Al-Futtaim’s retail network was established in the early 1990s with the launch of the internationally renowned and popular IKEA, Marks & Spencer, Toys R Us and ACE franchises in the UAE. Representing some of the world’s most popular international brands, Al-Futtaim’s retail network extends throughout the UAE, GCC and North Africa and has a significant presence in Singapore and Malaysia following the acquisition of The Robinson Group in 2008. In 2012, Al-Futtaim acquired a shareholding in Royal Sporting House, which is active in distribution, direct retail stores and shop-in-shops. The Singapore-based fashion, sports and lifestyle retail giant has 600 stores and many additional points of sale are spread around the world with over 399 in South East Asia, over 74 in the Middle East and over 126 in the South Pacific region. - 837 stores in 18 countries- Occupies 5.6 million sq. ft. of retail space- 13,000 employees - Serves 30 million customers each yearIKEAIKEA is the world's largest home furnishings store, founded in Sweden over 60 years ago. Our operations around the world are constantly increasing with new stores and markets added to the success story.At IKEA not only our furniture is down to earth, straightforward and inspiring, but so is our work ethics. Despite being the leading home furnishing retail franchisee across the world, we at IKEA still give you the room to grow! At IKEA "creating a better everyday life for the many" isn't only our vision, it's our way of life!About the Position
As part of the kitchen sales team you will be responsible for actively promoting the kitchen design service in order to increase sales, scheduling customer appointments, tracking stock levels and liaising with the home delivery and assembly team.
The business objective is to double the kitchen sales. This role will be critical in achieving this objective and it will give the existing employees opportunity to grow within the company. You will need to prepare annual business plans and budgets with this objective in mind.
About You
Ideally you will have 3-5 years experience within a retail sales environment. High school education or equivalent would be preferred.
You should be competent in MS Office, in particular Excel. Effective communication skills and a strong customer focussed attitude are critical in this role.
| Date Posted: | 2016-06-02 |
| Job Location: | Qatar |
| Job Role: | Customer Service |
| Company Industry: | Customer Service |
| Career Level: | Entry Level |
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RetailThe foundation of Al-Futtaim’s retail network was established in the early 1990s with the launch of the internationally renowned and popular IKEA, Marks & Spencer, Toys R Us and ACE franchises in the UAE. Representing some of the world’s most popular international brands, Al-Futtaim’s retail network extends throughout the UAE, GCC and North Africa and has a significant presence in Singapore and Malaysia following the acquisition of The Robinson Group in 2008. In 2012, Al-Futtaim acquired a shareholding in Royal Sporting House, which is active in distribution, direct retail stores and shop-in-shops. The Singapore-based fashion, sports and lifestyle retail giant has 600 stores and many additional points of sale are spread around the world with over 399 in South East Asia, over 74 in the Middle East and over 126 in the South Pacific region. - 837 stores in 18 countries- Occupies 5.6 million sq. ft. of retail space- 13,000 employees - Serves 30 million customers each yearIKEAIKEA is the world's largest home furnishings store, founded in Sweden over 60 years ago. Our operations around the world are constantly increasing with new stores and markets added to the success story.At IKEA not only our furniture is down to earth, straightforward and inspiring, but so is our work ethics. Despite being the leading home furnishing retail franchisee across the world, we at IKEA still give you the room to grow! At IKEA "creating a better everyday life for the many" isn't only our vision, it's our way of life!About the Position
As part of the kitchen sales team you will be responsible for actively promoting the kitchen design service in order to increase sales, scheduling customer appointments, tracking stock levels and liaising with the home delivery and assembly team.
The business objective is to double the kitchen sales. This role will be critical in achieving this objective and it will give the existing employees opportunity to grow within the company. You will need to prepare annual business plans and budgets with this objective in mind.
About You
Ideally you will have 3-5 years experience within a retail sales environment. High school education or equivalent would be preferred.
You should be competent in MS Office, in particular Excel. Effective communication skills and a strong customer focussed attitude are critical in this role.
| Date Posted: | 2016-06-02 |
| Job Location: | Qatar |
| Job Role: | Customer Service |
| Company Industry: | Customer Service |
| Career Level: | Entry Level |
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Role: Customer Service Agent.
Salary: 5000 QAR/ month.
Languages Known: Arabic+ Hindi+ English
Visa Status: Female candidates under family sponsorship.
Experience: 2+years of any experience.
Shift: Should be flexible working in 2 shifts morning and evening (6.00Am to 2.00PM OR 2.00PM to 10.00PM).
Hours of working: 8 Hours a day with 2 weekly off.
Work Location: Barwa Tower Al Saad / Wakra.
* Must have 2+years experience.
*Fluent in Arabic+Hindi+English.
| Date Posted: | 2016-06-01 |
| Job Location: | Doha, Qatar |
| Job Role: | Customer Service |
| Company Industry: | Employment Placement Agencies/Recruiting; Government Sector |
| Monthly Salary: | US $1,000 |
| Career Level: | Mid Career |
| Gender: | Female |
| Nationality: | United Arab Emirates; Bahrain; Djibouti; Algeria; Egypt; Iraq; Jordan; Comoros; Kuwait; Lebanon; Libya; Morocco; Mauritania; Oman; Palestine; Qatar; Saudi Arabia; Sudan; Somalia; Syria; Tunisia; Yemen |
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Role: Customer Service Agent.
Salary: 5000 QAR/ month.
Languages Known: Arabic+ Hindi+ English
Visa Status: Female candidates under family sponsorship.
Experience: 2+years of any experience.
Shift: Should be flexible working in 2 shifts morning and evening (6.00Am to 2.00PM OR 2.00PM to 10.00PM).
Hours of working: 8 Hours a day with 2 weekly off.
Work Location: Barwa Tower Al Saad / Wakra.
* Must have 2+years experience.
*Fluent in Arabic+Hindi+English.
| Date Posted: | 2016-06-01 |
| Job Location: | Doha, Qatar |
| Job Role: | Customer Service |
| Company Industry: | Employment Placement Agencies/Recruiting; Government Sector |
| Monthly Salary: | US $1,000 |
| Career Level: | Mid Career |
| Gender: | Female |
| Nationality: | United Arab Emirates; Bahrain; Djibouti; Algeria; Egypt; Iraq; Jordan; Comoros; Kuwait; Lebanon; Libya; Morocco; Mauritania; Oman; Palestine; Qatar; Saudi Arabia; Sudan; Somalia; Syria; Tunisia; Yemen |
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Looking for a theme park attendant/coordinator, local hire under family sponsorship for an opening park in Qatar.
| Date Posted: | 2016-05-31 |
| Job Location: | Qatar |
| Job Role: | Customer Service |
| Company Industry: | Arts/Entertainment/and Media |
| Career Level: | Entry Level |
| Degree: | High school or equivalent |
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Looking for a theme park attendant/coordinator, local hire under family sponsorship for an opening park in Qatar.
| Date Posted: | 2016-05-31 |
| Job Location: | Qatar |
| Job Role: | Customer Service |
| Company Industry: | Arts/Entertainment/and Media |
| Career Level: | Entry Level |
| Degree: | High school or equivalent |
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Jo Malone London joined the Estee Lauder Companies' family of brands in 1999 and is available in 32 countries and territories. Jo Malone London is a British lifestyle brand known for its unique fragrance portfolio and luxury products for the bath, body and home. Re-writing the rules of perfumery by mixing unexpected combinations of ingredients and providing elegant yet playful concepts where scent is used with abandon, The World of Jo Malone(TM) continues to inspire a loyal following. Join a world of timeless luxury, bespoke scent and inspired individuals.
The Role:
As a Stylist in one of our Jo Malone boutiques, you will be responsible for representing this distinguished brand at the counter. You will develop a commanding knowledge of the various perfume and beauty products on offer, enabling you to direct your customers to the right item to suit their tastes and needs, whatever the occasion. You will use your customer service skills to develop lasting relationships with your clientèle, securing a loyal customer base who values your personal expertise and service.
Qualifications & Requirements:
You will have:
* Experience working in a salon, spa or boutique, selling high-end products
* Excellent Communication skills in Arabic and English
* A talent for identifying the unique notes of a fragrance, even when combined in a personally tailored perfume
* A sophisticated and relaxed demeanour, able to make customers feel at ease.
* An overall passion for fragrance.
Qualifications from a Beauty Academy would also be advantageous.
Dareen International Co., one of the world's leading retail franchise companies, operates over 30 of the world's most recognised retail brands in Qatar including Starbucks, H&M, Mothercare, Debenhams, NEXT, Topshop, Asha's, Shake Shack, Boots, and M.A.C. With 90 stores, we are growing fast and looking for talented individuals to join our team.
| Date Posted: | 2016-05-29 |
| Job Location: | Qatar |
| Job Role: | Customer Service |
| Company Industry: | Customer Service |
| Career Level: | Mid Career |
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Jo Malone London joined the Estee Lauder Companies' family of brands in 1999 and is available in 32 countries and territories. Jo Malone London is a British lifestyle brand known for its unique fragrance portfolio and luxury products for the bath, body and home. Re-writing the rules of perfumery by mixing unexpected combinations of ingredients and providing elegant yet playful concepts where scent is used with abandon, The World of Jo Malone(TM) continues to inspire a loyal following. Join a world of timeless luxury, bespoke scent and inspired individuals.
The Role:
As a Stylist in one of our Jo Malone boutiques, you will be responsible for representing this distinguished brand at the counter. You will develop a commanding knowledge of the various perfume and beauty products on offer, enabling you to direct your customers to the right item to suit their tastes and needs, whatever the occasion. You will use your customer service skills to develop lasting relationships with your clientèle, securing a loyal customer base who values your personal expertise and service.
Qualifications & Requirements:
You will have:
* Experience working in a salon, spa or boutique, selling high-end products
* Excellent Communication skills in Arabic and English
* A talent for identifying the unique notes of a fragrance, even when combined in a personally tailored perfume
* A sophisticated and relaxed demeanour, able to make customers feel at ease.
* An overall passion for fragrance.
Qualifications from a Beauty Academy would also be advantageous.
Dareen International Co., one of the world's leading retail franchise companies, operates over 30 of the world's most recognised retail brands in Qatar including Starbucks, H&M, Mothercare, Debenhams, NEXT, Topshop, Asha's, Shake Shack, Boots, and M.A.C. With 90 stores, we are growing fast and looking for talented individuals to join our team.
| Date Posted: | 2016-05-29 |
| Job Location: | Qatar |
| Job Role: | Customer Service |
| Company Industry: | Customer Service |
| Career Level: | Mid Career |
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•Has at least 1 year experience in allied health services or other related field.
•Computer literate with knowledge in MS Excel and MS Word.
•Good analytical skills, organized, good oral & written communication skills
| Date Posted: | 2016-05-25 |
| Job Location: | Doha, Qatar |
| Job Role: | Customer Service |
| Company Industry: | Employment Placement Agencies/Recruiting |
| Career Level: | Mid Career |
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•Has at least 1 year experience in allied health services or other related field.
•Computer literate with knowledge in MS Excel and MS Word.
•Good analytical skills, organized, good oral & written communication skills
| Date Posted: | 2016-05-25 |
| Job Location: | Doha, Qatar |
| Job Role: | Customer Service |
| Company Industry: | Employment Placement Agencies/Recruiting |
| Career Level: | Mid Career |
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WALK IN INTERVIEW: FEMALE ARABIC CALL CENTER AGENTS
May 23-26, 2016 (10:00AM-4:00PM)
-SHIFT TIMINGS: Should be flexible working with morning or evening shift
Morning Shift: 6:00 AM- 2:00 PM
Evening Shift: 2:00 PM- 10:00 PM
- 5 days working (any 2 days off)
SALARY: QR 5,000
PLEASE REFER TO QUALIFICATIONS BELOW:
-Must have minimum of 2 years experience in any domain
-Excellent English/Arabic communication skills
-Excellent Computer/ Microsoft Office Skills
-Must be under Family Sponsorship
• Make sure you met all qualifications and accepted all terms (salary/shifting) above before coming for an interview.
• Come on 23-26 May 2016
• 10:00 AM-4:00PM
• Look for Ms. Charm
• Bring your updated CV and all credentials.
Location: 1st floor Nissan Showroom Building (not the main Nissan Showroom) near Al Aziz Petrol Station and KFC along Salwa Road, Doha, Qatar. (after Wholesale Market Signal)
| Date Posted: | 2016-05-25 |
| Job Location: | Doha, Qatar |
| Job Role: | Customer Service |
| Company Industry: | Employment Placement Agencies/Recruiting |
| Career Level: | Entry Level |
| Gender: | Female |
| Nationality: | United Arab Emirates; Bahrain; Djibouti; Algeria; Egypt; Iraq; Jordan; Comoros; Kuwait; Lebanon; Libya; Morocco; Mauritania; Oman; Palestine; Qatar; Saudi Arabia; Sudan; Somalia; Syria; Tunisia; Yemen |
| Degree: | High school or equivalent |
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WALK IN INTERVIEW: FEMALE ARABIC CALL CENTER AGENTS
May 23-26, 2016 (10:00AM-4:00PM)
-SHIFT TIMINGS: Should be flexible working with morning or evening shift
Morning Shift: 6:00 AM- 2:00 PM
Evening Shift: 2:00 PM- 10:00 PM
- 5 days working (any 2 days off)
SALARY: QR 5,000
PLEASE REFER TO QUALIFICATIONS BELOW:
-Must have minimum of 2 years experience in any domain
-Excellent English/Arabic communication skills
-Excellent Computer/ Microsoft Office Skills
-Must be under Family Sponsorship
• Make sure you met all qualifications and accepted all terms (salary/shifting) above before coming for an interview.
• Come on 23-26 May 2016
• 10:00 AM-4:00PM
• Look for Ms. Charm
• Bring your updated CV and all credentials.
Location: 1st floor Nissan Showroom Building (not the main Nissan Showroom) near Al Aziz Petrol Station and KFC along Salwa Road, Doha, Qatar. (after Wholesale Market Signal)
| Date Posted: | 2016-05-25 |
| Job Location: | Doha, Qatar |
| Job Role: | Customer Service |
| Company Industry: | Employment Placement Agencies/Recruiting |
| Career Level: | Entry Level |
| Gender: | Female |
| Nationality: | United Arab Emirates; Bahrain; Djibouti; Algeria; Egypt; Iraq; Jordan; Comoros; Kuwait; Lebanon; Libya; Morocco; Mauritania; Oman; Palestine; Qatar; Saudi Arabia; Sudan; Somalia; Syria; Tunisia; Yemen |
| Degree: | High school or equivalent |
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- Serve visitors by greeting, welcoming, directing and announcing them appropriately
- Answer, screen and forward any incoming phone calls while providing basic information when needed
- Maintain security by following procedures and controlling access (monitor logbook, issue visitor badges)
- Update appointment calendars and schedule meetings/appointments
- Perform other clerical duties such as filing, photocopying, collating, faxing etc.
| Date Posted: | 2016-05-25 |
| Job Location: | Doha, Qatar |
| Job Role: | Customer Service |
| Company Industry: | Employment Placement Agencies/Recruiting |
| Career Level: | Mid Career |
| Gender: | Male |
| Nationality: | United Arab Emirates; Bahrain; Djibouti; Algeria; Egypt; Iraq; Jordan; Comoros; Kuwait; Lebanon; Libya; Morocco; Mauritania; Oman; Palestine; Qatar; Saudi Arabia; Sudan; Somalia; Syria; Tunisia; Yemen |
| Degree: | Diploma |
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- Serve visitors by greeting, welcoming, directing and announcing them appropriately
- Answer, screen and forward any incoming phone calls while providing basic information when needed
- Maintain security by following procedures and controlling access (monitor logbook, issue visitor badges)
- Update appointment calendars and schedule meetings/appointments
- Perform other clerical duties such as filing, photocopying, collating, faxing etc.
| Date Posted: | 2016-05-25 |
| Job Location: | Doha, Qatar |
| Job Role: | Customer Service |
| Company Industry: | Employment Placement Agencies/Recruiting |
| Career Level: | Mid Career |
| Gender: | Male |
| Nationality: | United Arab Emirates; Bahrain; Djibouti; Algeria; Egypt; Iraq; Jordan; Comoros; Kuwait; Lebanon; Libya; Morocco; Mauritania; Oman; Palestine; Qatar; Saudi Arabia; Sudan; Somalia; Syria; Tunisia; Yemen |
| Degree: | Diploma |
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1. Plan, organize and maintain effective internal control systems to ensure customer services procedures and policies are adhered to in achieving the Customer Services department’s goals
2. Identify and conduct regular training for your team members focusing on product knowledge, telephone calls handling, customer service excellence techniques, and handling Customer Service requests
3. Improve both team and individual performance & skills
4. Ensure that the Department initiatives & policies are clearly and consistently communicated to Customer Services team.
5. Customer Services Team leader will provide support and direction to the Customer Service Caseworkers in managing all applications, complaints, requests and enquiries received via the company's Contact Centre and/or Customer Service Zone first line teams
6. Understand and apply the basic concepts, practices and procedures of handling customers’ enquires, complaints and requests meeting agreed quality standards for delivering customer services.
7. Responsible for ensuring the Customer Relationship Management System (CRMS) is updated and maintained adhering to agreed policies and processes
8. Liaison with Management and Senior members of other departments/teams
9. Ensure effective coordination with other Government Agencies
10. Represent Customer Services team at meetings with other departments
11. Reporting to the Customer Services Manager
| Date Posted: | 2016-05-24 |
| Job Location: | Doha, Qatar |
| Job Role: | Customer Service |
| Company Industry: | Construction; Customer Service |
| Career Level: | Mid Career |
| Degree: | Bachelor's degree |
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1. Plan, organize and maintain effective internal control systems to ensure customer services procedures and policies are adhered to in achieving the Customer Services department’s goals
2. Identify and conduct regular training for your team members focusing on product knowledge, telephone calls handling, customer service excellence techniques, and handling Customer Service requests
3. Improve both team and individual performance & skills
4. Ensure that the Department initiatives & policies are clearly and consistently communicated to Customer Services team.
5. Customer Services Team leader will provide support and direction to the Customer Service Caseworkers in managing all applications, complaints, requests and enquiries received via the company's Contact Centre and/or Customer Service Zone first line teams
6. Understand and apply the basic concepts, practices and procedures of handling customers’ enquires, complaints and requests meeting agreed quality standards for delivering customer services.
7. Responsible for ensuring the Customer Relationship Management System (CRMS) is updated and maintained adhering to agreed policies and processes
8. Liaison with Management and Senior members of other departments/teams
9. Ensure effective coordination with other Government Agencies
10. Represent Customer Services team at meetings with other departments
11. Reporting to the Customer Services Manager
| Date Posted: | 2016-05-24 |
| Job Location: | Doha, Qatar |
| Job Role: | Customer Service |
| Company Industry: | Construction; Customer Service |
| Career Level: | Mid Career |
| Degree: | Bachelor's degree |
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Role: Customer Service
Work Location: Al Wakra/ Al Khor
Gender: Only Female candidates under Family Sponsorship with valid Resident Permit eligible to apply.
Years of Experience:2+Years
Languages Known: English+Arabic (Multi lingual) OR English+Arabic+Hindi(Bilingual).
Availability to Join: Immediately
* Must have 2+years experience in any domain.
* Flexible working in 2 shifts (6.00AM to 2.00PM OR 2.00PM to 10.00PM).
* Working Hours 8 Hours a day.
* Weekly 2 days of off with 5 days working.
* Salary Offered: 5000 QAR/ month.
* Only Female candidates under father/mother/ brother/ husbands sponsorship eligible to apply.
* Should be able to read/ write and speak fluently in Arabic.
Interested candidates kindly share CV at the earliest.
| Date Posted: | 2016-05-17 |
| Job Location: | Doha, Qatar |
| Job Role: | Customer Service |
| Company Industry: | Healthcare, other |
| Monthly Salary: | US $1,000 |
| Career Level: | Mid Career |
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Role: Customer Service
Work Location: Al Wakra/ Al Khor
Gender: Only Female candidates under Family Sponsorship with valid Resident Permit eligible to apply.
Years of Experience:2+Years
Languages Known: English+Arabic (Multi lingual) OR English+Arabic+Hindi(Bilingual).
Availability to Join: Immediately
* Must have 2+years experience in any domain.
* Flexible working in 2 shifts (6.00AM to 2.00PM OR 2.00PM to 10.00PM).
* Working Hours 8 Hours a day.
* Weekly 2 days of off with 5 days working.
* Salary Offered: 5000 QAR/ month.
* Only Female candidates under father/mother/ brother/ husbands sponsorship eligible to apply.
* Should be able to read/ write and speak fluently in Arabic.
Interested candidates kindly share CV at the earliest.
| Date Posted: | 2016-05-17 |
| Job Location: | Doha, Qatar |
| Job Role: | Customer Service |
| Company Industry: | Healthcare, other |
| Monthly Salary: | US $1,000 |
| Career Level: | Mid Career |
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• promoting and marketing the business
• dealing with customer queries and complaints
• providing advice about visas or passports
• recruiting, training and supervising staff
• managing budgets
• maintaining statistical and financial records
• planning
• selling holidays and insurance
• meeting profit or sales targets
• preparing promotional materials and displays
| Date Posted: | 2016-05-15 |
| Job Location: | Doha, Qatar |
| Job Role: | Customer Service |
| Company Industry: | Hospitality/Tourism/Travel |
| Career Level: | Mid Career |
| Degree: | Bachelor's degree |
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• promoting and marketing the business
• dealing with customer queries and complaints
• providing advice about visas or passports
• recruiting, training and supervising staff
• managing budgets
• maintaining statistical and financial records
• planning
• selling holidays and insurance
• meeting profit or sales targets
• preparing promotional materials and displays
| Date Posted: | 2016-05-15 |
| Job Location: | Doha, Qatar |
| Job Role: | Customer Service |
| Company Industry: | Hospitality/Tourism/Travel |
| Career Level: | Mid Career |
| Degree: | Bachelor's degree |
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Male Tunisian/Moroccan Call Center Agents
Qualifications:
-Must have minimum of 2 years experience as a Call Center Agent
-Excellent English/Arabic communication skills
-Flexible working in shifts
**SHIFT TIMINGS:
Morning: 10AM- 7PM
Evening: 3PM- 12 AM
-6 days working (1 day off)
- Must have attested College Diploma
-Energetic and Confident
SALARY: QR 4,500 (all in/ full package) NON- NEGOTIABLE
| Date Posted: | 2016-05-12 |
| Job Location: | Doha, Qatar |
| Job Role: | Customer Service |
| Company Industry: | Employment Placement Agencies/Recruiting |
| Career Level: | Entry Level |
| Nationality: | Morocco; Tunisia |
| Degree: | Bachelor's degree |
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Male Tunisian/Moroccan Call Center Agents
Qualifications:
-Must have minimum of 2 years experience as a Call Center Agent
-Excellent English/Arabic communication skills
-Flexible working in shifts
**SHIFT TIMINGS:
Morning: 10AM- 7PM
Evening: 3PM- 12 AM
-6 days working (1 day off)
- Must have attested College Diploma
-Energetic and Confident
SALARY: QR 4,500 (all in/ full package) NON- NEGOTIABLE
| Date Posted: | 2016-05-12 |
| Job Location: | Doha, Qatar |
| Job Role: | Customer Service |
| Company Industry: | Employment Placement Agencies/Recruiting |
| Career Level: | Entry Level |
| Nationality: | Morocco; Tunisia |
| Degree: | Bachelor's degree |
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Qualifications:
-Must have minimum of 2 years experience as a Call Center Agent
-Excellent English communication skills
-Flexible working in shifts
**SHIFT TIMINGS:
Morning: 10AM- 7PM
Evening: 3PM- 12 AM
Split Shift: 4 hours in the morning, 4 hours in the evening
--6 days working (rotational day off)
- Must be a degree holder with Red Ribboned College Diploma
-Energetic and Confident
-Must be under Family Sponsorship
SALARY: QR 4,000 (all in/ full package) NON- NEGOTIABLE
| Date Posted: | 2016-05-09 |
| Job Location: | Doha, Qatar |
| Job Role: | Customer Service |
| Company Industry: | Employment Placement Agencies/Recruiting |
| Career Level: | Entry Level |
| Nationality: | Philippines |
| Degree: | Bachelor's degree |
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Qualifications:
-Must have minimum of 2 years experience as a Call Center Agent
-Excellent English communication skills
-Flexible working in shifts
**SHIFT TIMINGS:
Morning: 10AM- 7PM
Evening: 3PM- 12 AM
Split Shift: 4 hours in the morning, 4 hours in the evening
--6 days working (rotational day off)
- Must be a degree holder with Red Ribboned College Diploma
-Energetic and Confident
-Must be under Family Sponsorship
SALARY: QR 4,000 (all in/ full package) NON- NEGOTIABLE
| Date Posted: | 2016-05-09 |
| Job Location: | Doha, Qatar |
| Job Role: | Customer Service |
| Company Industry: | Employment Placement Agencies/Recruiting |
| Career Level: | Entry Level |
| Nationality: | Philippines |
| Degree: | Bachelor's degree |
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Ascertains automotive problems and services by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules.
Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions.
Develops estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.
Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system.
Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation.
Maintains automotive records by recording problems and corrective actions planned.
Updates job knowledge by participating in educational opportunities; reading manufacturers' publications.
Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
| Date Posted: | 2016-05-05 |
| Job Location: | Doha, Qatar |
| Job Role: | Customer Service |
| Company Industry: | Automotive |
| Career Level: | Mid Career |
| Gender: | Male |
| Nationality: | United Arab Emirates; Bahrain; Djibouti; Algeria; Egypt; Iraq; Jordan; Comoros; Kuwait; Lebanon; Libya; Morocco; Mauritania; Oman; Palestine; Qatar; Saudi Arabia; Sudan; Somalia; Syria; Tunisia; Yemen |
| Degree: | Diploma |
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Ascertains automotive problems and services by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules.
Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions.
Develops estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.
Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system.
Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation.
Maintains automotive records by recording problems and corrective actions planned.
Updates job knowledge by participating in educational opportunities; reading manufacturers' publications.
Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
| Date Posted: | 2016-05-05 |
| Job Location: | Doha, Qatar |
| Job Role: | Customer Service |
| Company Industry: | Automotive |
| Career Level: | Mid Career |
| Gender: | Male |
| Nationality: | United Arab Emirates; Bahrain; Djibouti; Algeria; Egypt; Iraq; Jordan; Comoros; Kuwait; Lebanon; Libya; Morocco; Mauritania; Oman; Palestine; Qatar; Saudi Arabia; Sudan; Somalia; Syria; Tunisia; Yemen |
| Degree: | Diploma |
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