Zellbury Pakistan Jobs Chat Support Representative

Zellbury Pakistan Jobs Chat Support Representative:

Organization: ZELLBURY

WE ARE HIRING CHAT SUPPORT REPRESENTATIVE E – COMMERCE

Job Responsibilities:

• Provide prompt and professional support to customers, addressing inquiries about products, orders, and general assistance.
• Troubleshoot and resolve customer issues, escalating complex cases as needed, and follow up to ensure complete satisfaction.
• Deliver clear, effective, and tailored communication through live chat and calls, adapting style to meet different customer needs.
• Achieve performance targets related to response time, resolution efficiency, and customer satisfaction, participating in ongoing training.
• Coordinate with team members and other departments to ensure a cohesive customer experience and contribute to continuous improvement.

Requirements:

• Bachelors or Masters degree in a relevant field preferred.
• 2-3 years of proven experience in a customer service or support role, preferably in an e-commerce environment.

Location: Head Office – Karachi

Apply at our portal: careers.zellbury.com

Note:

• Read the job details in image carefully.
• Apply only if your credentials match the job requirements.
• Candidates matching the job requirements will be considered.
• Only shortlisted candidates will be called for Test / Interview.
• Irrelevant/Incomplete applications will not be entertained.
• Apply before the last date.
• Applications received after last date will not be considered.

How to Apply: For More Details View The Image.

Zellbury Pakistan Jobs Chat Support Representative